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8.5

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BenchmarkONE - CRM Software

BenchmarkONE Reviews in April 2025: User Ratings, Pros & Cons

Efficiently streamline your business operations.

4.2

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Starts from $49/Month

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BenchmarkONE Reviews & Ratings

4.2

Very Good

Based on 406 ratings & 43 reviews

Rating Distribution

Excellent

(33)

Very Good

(10)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

BenchmarkONE, formerly known as Hatchbuck, stands out as an all-in-one CRM and email marketing solution that combines affordability with robust features. Over the years, this platform has proven to be a reliable tool for small to mid-sized businesses seeking to automate email campaigns, organize customer interactions, and boost sales pipelines without stretching ...Read more

BenchmarkONE pros and cons

  • Comprehensive and multifunctional, combining CRM, email marketing, and lead management in one platform, saving time and costs by eliminating the need for multiple tools.

  • Extremely user-friendly with an intuitive dashboard, drag-and-drop email builder, and minimal learning curve, making it accessible for non-developers and small teams.

  • Automates repetitive tasks like email marketing and follow-ups, improving productivity and business efficiency.

  • Excellent customer support and responsiveness, helping users resolve issues quickly and maximize platform features.

  • Limited features and sophistication for advanced users, such as underdeveloped ROI functionalities, lacking precise lead tracking before client contact.

  • Some users find customer support availability inconsistent, particularly outside office hours or during urgent issues.

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Showing 1-10 out of 43

GF

Greg F

11/16/23

5 out of 5

"BenchmarkONE is an awesome tool for businesses! Highly Recommend!!"

What do you like best about BenchmarkONE? I have used Hatchbuck (now BenchmarkONE) for 7+ years. The tool has everything you need for email marketing, CRM, sales pipeline management and more. As compared to other companies out there with similar capabilities, their value is incredible!

GF

Greg F

11/16/23

5 out of 5

"BenchmarkONE is an awesome tool for businesses! Highly Recommend!!"

What do you like best about BenchmarkONE? I have used Hatchbuck (now BenchmarkONE) for 7+ years. The tool has everything you need for email marketing, CRM, sales pipeline management and more. As compared to other companies out there with similar capabilities, their value is incredible!

AE

Angelika E

07/14/22

5 out of 5

"BenchmarkONE – A Sharp Marketing Tool"

What do you like best about BenchmarkONE? The notification feature of this platform is accurate and fast. The customer support system is responsive as compared to other applications. E-mails can be put by drag and drop feature which is easy to use. It is quite affordable for many users. It attracts many users’ by offering rich features. for the users as it cost low and offers all the new and updated features in a single place with just one click.

AE

Angelika E

07/14/22

5 out of 5

"BenchmarkONE – A Sharp Marketing Tool"

What do you like best about BenchmarkONE? The notification feature of this platform is accurate and fast. The customer support system is responsive as compared to other applications. E-mails can be put by drag and drop feature which is easy to use. It is quite affordable for many users. It attracts many users’ by offering rich features. for the users as it cost low and offers all the new and updated features in a single place with just one click.

RC

Rhonda C

02/24/22

5 out of 5

"Review of an administrative administrator of BM1"

What do you like best about BenchmarkONE? The sorting and ability to personalize your columns on your views. The filters are pretty thorough and aids in retrieving the right information that you are looking for.

RC

Rhonda C

02/24/22

5 out of 5

"Review of an administrative administrator of BM1"

What do you like best about BenchmarkONE? The sorting and ability to personalize your columns on your views. The filters are pretty thorough and aids in retrieving the right information that you are looking for.

SS

Skye S

02/17/22

5 out of 5

"Awesome Customer Service"

What do you like best about BenchmarkONE? As a brand new BenchmarkOne user, I came in with a lot of questions. The team has been fantastic in working with me and meeting my, and our company's needs.

SS

Skye S

02/17/22

5 out of 5

"Awesome Customer Service"

What do you like best about BenchmarkONE? As a brand new BenchmarkOne user, I came in with a lot of questions. The team has been fantastic in working with me and meeting my, and our company's needs.

TN

Trish N

11/11/21

5 out of 5

"A great tool to organize clients, potential clients and donors."

What do you like best about BenchmarkONE? We have only had BMO for three weeks. We have just started to see all it can do for our small non-profit. We have yet to integrate any of our other software programs such as Quickbooks etc.

TN

Trish N

11/11/21

5 out of 5

"A great tool to organize clients, potential clients and donors."

What do you like best about BenchmarkONE? We have only had BMO for three weeks. We have just started to see all it can do for our small non-profit. We have yet to integrate any of our other software programs such as Quickbooks etc.