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Bazaarvoice - New SaaS Software

Bazaarvoice Reviews in January 2025: User Ratings, Pros & Cons

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3.8

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Bazaarvoice Reviews & Ratings

3.8

Very Good

Based on 502 ratings & 529 reviews

Rating Distribution

Excellent

(324)

Very Good

(149)

Good

(29)

Poor

(8)

Terible

(19)

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Showing 1-10 out of 529

MB

M Bradley

09/03/24

3 out of 5

Possibly a scam!…

Sent a review recently re the above on a Tena product, they said you could win a holiday with JetHolidays which I didn't click thankfully. Realised after it was possibly a scam

M

Mark

07/15/24

1 out of 5

Unsolicited spam

This company, unknown to me, has somehow acquired my email address and is sending unsolicited spam.

KF

Kore Faust

05/16/24

1 out of 5

dead end…

They leave tons of emails to review products and if you try you hit a dead end.

KT

Kylie T

01/09/24

4.5 out of 5

"Great option & great community"

What do you like best about Bazaarvoice? Bazaarvoice has been great for our team, the contact person we work with is always responsive and the community they have now makes it easy to learn new things and fun to also earn points. What do you dislike about Bazaarvoice? I haven't had any major dislikes so far. What problems is Bazaarvoice solving and how is that benefiting you? It makes it easy to learn about new features and things as they are updated.

ML

Myles L

01/03/24

5 out of 5

"Bazaarvoice syndication has had very positive impact on our business, I would highly recommend them"

What do you like best about Bazaarvoice? The syndication network is fantastic, accounting for around 60% of our key retail partners. The syndication is easy to use, you just need to ensure products are set-up correctly What do you dislike about Bazaarvoice? The insights and data access could be improved. The set-up could be made user friendly to make it easier to find and extract the correct data What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice are helping us ...

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ML

Myles L

01/03/24

5 out of 5

"Bazaarvoice syndication has had very positive impact on our business, I would highly recommend them"

What do you like best about Bazaarvoice? The syndication network is fantastic, accounting for around 60% of our key retail partners. The syndication is easy to use, you just need to ensure products are set-up correctly What do you dislike about Bazaarvoice? The insights and data access could be improved. The set-up could be made user friendly to make it easier to find and extract the correct data What problems is Bazaarvoice solving and how is that benefiting you? Bazaarvoice are helping us ...

Read more

SB

Samuel B

12/28/23

5 out of 5

"Great reputation managing tool!"

What do you like best about Bazaarvoice? It condenses the product questions and reviews for our products from different retailer stores, all in one place. What do you dislike about Bazaarvoice? There's a notable delay time from the moment the customer's submit their questions and responses, and the moment we are able to see them at Bazaarvoice. The delay may range from 30 minutes to about 3 hours. Additionally, any changes on the responses posted by our team may take a few hours to be ...

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SB

Samuel B

12/28/23

5 out of 5

"Great reputation managing tool!"

What do you like best about Bazaarvoice? It condenses the product questions and reviews for our products from different retailer stores, all in one place. What do you dislike about Bazaarvoice? There's a notable delay time from the moment the customer's submit their questions and responses, and the moment we are able to see them at Bazaarvoice. The delay may range from 30 minutes to about 3 hours. Additionally, any changes on the responses posted by our team may take a few hours to be ...

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LA

Lee Ann B

12/25/23

4.5 out of 5

"Easy to use to get reviews, questions and be able to answer them!"

What do you like best about Bazaarvoice? Easy to respond to customer reviews and inquiries. Able to edit answers as needed especailly if we have addtional information to share to our customers and potential customers. What do you dislike about Bazaarvoice? When our product does not populate under Bazaarvoice. When it over populates product that is not ours due to similarities of brands. Not able to filter when some same customers post duplicate inquiries. What problems is Bazaarvoice ...

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NR

Nelson R

12/19/23

5 out of 5

"Effortless Management Of Reviews: Juggling Multiple Brands Across Various Marketplaces Made Simple"

What do you like best about Bazaarvoice? Bazaarvoice provides a platform that is easy for businesses to use, helping us navigate and handle customer reviews effectively. It lets us collect reviews from different places and show them all in one central location. This makes it simpler for us to get a complete picture of what customers are saying about our products. What do you dislike about Bazaarvoice? For people new to Bazaarvoice, it can feel overwhelming. It does take training and some ...

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