Bandwidth

great experience with a carrier is refreshing

What do you like best? quick response and direct interaction with a single sales person and account manager What do you dislike? the contract verbiage was longer than the constitution :- What business problems are you solving with the product? What benefits have you realized? reducing cost of our telephony and streamlining our virtual DID allocation.

Great experiences with Bandwidth!

What do you like best? The employees at Bandwidth go above and beyond every single day even when things are tedious or tricky. I can always count on them to deliver. They make sure to let you know if they are experiencing any delays, issues or if they are short staffed. However, they always seem to pull someone from another team to help aid if they are short staffed. It is really nice to know and feel like they truly are trying everything they can to help your company suceed and be there ...

Best solution for SIP trunks that I have found

What do you like best? Excellent support that responds quickly to any concern. I have implemented Bandwidth.com for three sites and have had an amazing experience with each. Telephony is a core capability for any business and when there is a concern I want a competent person at the provider to be attentive to whatever the question or issue may be and bandwidth delivers. Call quality is top notch on calls of any length. What do you dislike? I think that some improvement could be made ...

Bandwidth is our nation's premier voip provider

What do you like best? They offer reliability beyond compare, innovative features, flexible APIs, helpful staff - Bandwidth.com has all the necessary pieces. What do you dislike? For us, there seems a lack of pre-built applications for the APIs. There are some examples, but they require a lot of work to make useful. This is pretty normal for API implementations, but also a great opportunity for a provider to rise above the competition. Recommendations to others considering the ...

Bandwidth is the best of the best!

What do you like best? The cost and quality of service is amazing. The customer service is very responsive and professional. Also, the web interface is extremely user friendly. What do you dislike? There text messaging service needs a minimum of $1000 of texting customers to begin to be able to offer the service. The issue is that I can't begin to offer the service to my customers because you need to have the $1000 of texting business before you explain to your customers what this ...

Prompt service

What do you like best? The person I dealt with at Bandwidth was more than willing to help in any way they could. What do you dislike? I have had no issues with them on any service they provide What business problems are you solving with the product? What benefits have you realized? We are using bandwidth for numbers outside our range usually the customers we have out of our state. The benefit is that we can provide that service without stretching ourselves too thin.

Excellent Sip Trunking Cannot Say Enough Good Things About Bandwidth!

What do you like best? I have been using bandwidth.com for 9 years now and in that time they have only had 1 network service interruption. Highly reliable trunks with excellent flexibility for communications array load balancing. Endpoints are easily modified through their portal and interface is easy to use. Easily upgrade Legacy PBX systems with Bandwidth.com using FXS/FXO converts . CAS Communications Array Servers of any flavor easily connect to Bandwidth.com or You can also ...

General Manager of RingStreet / Hosted VOIP Phone Service Provider

What do you like best? From sales, to implementation to both billing and technical support by the far the best we have encountered. What do you dislike? We would like the web portal to provide a summary of calls from and to without having to export to a spreadsheet. Recommendations to others considering the product Always reach out to any of the team members for support. Do not fight a situation alone. What business problems are you solving with the product? What benefits have you ...

Bandwidth Rocks!

What do you like best? Bandwidth makes it easy to do business with them. They are professional and helpful. What do you dislike? Porting in general but it comes with the job. What business problems are you solving with the product? What benefits have you realized? Porting numbers is how we use Bandwidth. Always helpful.

Exceptional Service and Customer Service

What do you like best? The personable employees. When you call you get a live person who is ready and able to assist you. Everyone is always respectful and courteous towards you. If you can't reach someone via phone you're able to open a ticket and it's worked quickly not left on a back burner. You get the feeling that your issue is important. What do you dislike? There is nothing that I dislike regarding Bandwidth Recommendations to others considering the product Everyone is ...