9.2
Spot Score
Streamline API management for seamless integration.
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Bandwidth offers custom pricing plan
Bandwidth has received glowing reviews over the past 12 months, highlighting its key strengths. Users consistently praise Bandwidth's user-friendly portal, quick response times, and excellent customer support. The platform's ease of use and efficient porting process have been particularly lauded, making it a top choice for telecommunications enterprises. The ...Read more
Quick and responsive customer support, with a dedicated team actively assisting users.
Easy-to-use portal for making changes swiftly without IT intermediary.
Outstanding API functionality with well-documented and designed APIs.
Reliable service with stable performance, ensuring consistency.
Portal could be more responsive and inability to open links or DIDs in other tabs.
Lack of T.38 fax support, restricting certain functionalities.
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AG
Andres G
11/21/23
"Advantages of Bandwidth"
What do you like best about Bandwidth? The thing that I like the most are their APIs. What do you dislike about Bandwidth?
PA
Plabon A
11/14/23
"Very responsive support"
What do you like best about Bandwidth? I like the fact that whenever I am in need of support with any messaging related issues in the USA, we get the support we need and the Bandwidth team always tries to resolve the issue at hand.
MD
Mark D
11/14/23
"Consistent stability and reliability"
What do you like best about Bandwidth? In nearly 15 years as their client, they are our primary carrier. The outstanding performance of their platform he been hands down, the best of all their competitors. Their portal is simple to navigate. Their APIs are well documented and designed.
BZ
Bob Z
11/14/23
"Bandwidth - They've Got The SIP"
What do you like best about Bandwidth? The Bandwidth portal is extremely easy to use. Fairly intuitive when it comes to most tasks being performed like porting, number management, and account setup. They also have a new feature within the Insights area that enables you to pull realtime CDR data for calls. This is a huge time saver when it comes to troubleshooting call-related issues for our customers.
RB
Ronald B
11/14/23
"Great Service at a Great Price"
What do you like best about Bandwidth? Bandwidth is responsive and easy to do business with. We have been porting 100s of numbers in. THeir porting team is thorough and diligent. We are kept informed through every step.
AU
Anonymous User
11/14/23
"Implementation with Bandwidth is super easy and there have been no issues"
What do you like best about Bandwidth? They are extremely responsive and make the integration seamless. It was the easiest to use we saw in the market for the best price!
BB
Brody B
05/15/23
"Worked to get MMS solutions for our communication system and needed a messaging tool"
What do you like best about Bandwidth? Very responsive. Our rep was very quick to set up calls and was understanding when we had to change the call time several times. They quickly brought in others.
SB
Scott B
05/15/23
"Review of onboarding our global business"
What do you like best about Bandwidth? Portal access and able to make changes on the fly, without having to use a back-end ITSP team. Good and honest discussions with account manager.
K
Kyle
02/27/23
Rapid Response to Abuse Reports
Bandwidth responds immediately to phone numbers being used by scammers based on their online abuse reports and then takes rapid action to disable numbers being used for fraud. I'm impressed with their responsiveness! Thank you for shutting down the scammers (especially based on India) who are attempting to use your services for PayPal, Norton, Geek Squad, etc., subscription refund scams. I wish all companies took criminal behavior as seriously as Bandwidth!
FK
Felicia K
11/01/22
"Good Company - Great Employees!!!"
What do you like best about Bandwidth? The employees are the key to any successful company, and Bandwidth has the most! Everyone I've dealt with, from Support to Account Manager or above, and in between, is always FANTASTIC! Knowledgeable of the processes, quick to assist, and ALWAYS very kind and courteous. Again - a GREAT group of people makes up this organization.
