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Bambee - HR Analytics Software

Bambee Reviews in April 2025: User Ratings, Pros & Cons

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5

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Bambee Reviews & Ratings

5

Excellent

Based on 1 ratings & 54 reviews

Rating Distribution

Excellent

(32)

Very Good

(8)

Good

(0)

Poor

(6)

Terible

(8)

Expert's Review generated by AI

Bambee offers a comprehensive HR solution that has garnered both praise and constructive feedback. While some users have experienced challenges with the platform's execution and customer service response times, others have highlighted the exceptional support provided by dedicated HR managers like Lizbeth, Patricia, and Jenny. One standout feature of Bambee is ...Read more

Bambee pros and cons

  • Dedicated HR team provides warm and genuine support, exceeding expectations with comprehensive answers and guidance.

  • User-friendly platform with automated features that streamline processes, such as performance reviews, tailored plans, and staff management.

  • Availability of HR professionals for urgent calls ensures prompt assistance during emergencies.

  • Easy access to HR support and resources, including tailored guidance and detailed answers.

  • Financial practices, including significant price hikes and inflexible refund policies, may lead to dissatisfaction among long-term subscribers.

  • Customer service may lack consistency, with delayed responses to queries and unmet promises causing frustration.

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Showing 1-10 out of 54

M

Mia

08/21/24

1 out of 5

Awful Service

Awful Service! We acquired their services in April 2020. and in April 2022 decided not to use their services anymore. They had no issues cancelling our membership. Now, in August 2024, they decided to refer our company to a collection agency claiming that the invoice from APRIL 2020 (the first invoice) was not paid. Thank god we DO HAVE PROOF and copies of everything, including bank statements. But this is Ridiculous.....besides, if we had really owed that, they would have continue ...

Read more

M

Mia

08/21/24

1 out of 5

Awful Service

Awful Service! We acquired their services in April 2020. and in April 2022 decided not to use their services anymore. They had no issues cancelling our membership. Now, in August 2024, they decided to refer our company to a collection agency claiming that the invoice from APRIL 2020 (the first invoice) was not paid. Thank god we DO HAVE PROOF and copies of everything, including bank statements. But this is Ridiculous.....besides, if we had really owed that, they would have continue ...

Read more

SH

Sherrie Habermacher

07/25/24

1 out of 5

The worst HR/Payroll software company

The worst HR/Payroll software company. Good luck with trying to reach someone. I submitted Payroll, then the system stated that Payroll was not submitted, and all of my employees would need to be paid with a check manually. I could not get a rep on the phone to discuss this issue. Do not waste your money on this company.

SH

Sherrie Habermacher

07/25/24

1 out of 5

The worst HR/Payroll software company

The worst HR/Payroll software company. Good luck with trying to reach someone. I submitted Payroll, then the system stated that Payroll was not submitted, and all of my employees would need to be paid with a check manually. I could not get a rep on the phone to discuss this issue. Do not waste your money on this company.

CE

Catherine Erwin

06/17/24

4 out of 5

HR amazing… Payroll needs help!

We have been with Bambee for 3 years and their HR is stellar. Crystal has been our HR administrator since the beginning and she is amazing! Our own only problem has been with payroll. It’s not easy to contact someone for help. We have been trying to get new deductions pulled out of employees checks and so far, it has not been successful. Small business needs to be walked through changes in payroll. We aren’t experts or we could just do it ourselves. If they could get this nailed down they ...

Read more

CE

Catherine Erwin

06/17/24

4 out of 5

HR amazing… Payroll needs help!

We have been with Bambee for 3 years and their HR is stellar. Crystal has been our HR administrator since the beginning and she is amazing! Our own only problem has been with payroll. It’s not easy to contact someone for help. We have been trying to get new deductions pulled out of employees checks and so far, it has not been successful. Small business needs to be walked through changes in payroll. We aren’t experts or we could just do it ourselves. If they could get this nailed down they ...

Read more

SW

Stephanie Williams

05/02/24

2 out of 5

Financing is Shady

I have been with Bambee for three years and through two significant price hikes. According to them, they changed their Terms and Conditions while I was in an already existing subscription that states under no circumstances will refunds be issued. How convenient for a company that initially priced their services out at 1k a year and raised fees for their original customers to over 3600 a year - while also removing the ability to contact HR professionals with ease and using a point system for ...

Read more

SW

Stephanie Williams

05/02/24

2 out of 5

Financing is Shady

I have been with Bambee for three years and through two significant price hikes. According to them, they changed their Terms and Conditions while I was in an already existing subscription that states under no circumstances will refunds be issued. How convenient for a company that initially priced their services out at 1k a year and raised fees for their original customers to over 3600 a year - while also removing the ability to contact HR professionals with ease and using a point system for ...

Read more

CH

Chandler Heitmann

03/25/24

5 out of 5

Lizbeth has been nothing short of…

Lizbeth has been nothing short of amazing. She has been so great to work with and I appreciate her knowledge on the topics and guidance through everything.

BG

Brooke Goldstein

03/15/24

5 out of 5

very helpful

very helpful. communicative. clear. concise and available