8.7
Spot Score
Peace of mind for your data.
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BackupVault Cloud Backup offers custom pricing plan
BackupVault has received an abundance of positive feedback over the past 12 months, showcasing its strong performance and reliability. Customers have consistently praised BackupVault for its ease of setup, monitoring, and operation, making it user-friendly. The personalized and proactive support provided by the team has been a standout feature, with users ...Read more
Reliable and helpful customer support, offering personalized assistance and quick responses.
Easy to set up, monitor, and operate, without requiring extensive technical knowledge.
Services are UK-based, ensuring compliance with GDPR requirements.
Secure and robust backup solutions that provide peace of mind to users.
Limited feedback regarding specific advanced features and customizations.
Potential challenge for newcomers in comprehending the full range of features without additional support or guidance.
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EP
Ernie Parsons
11/13/24
Rob has been brilliant!
Rob has been brilliant! My BackupVault was running VERY slowly and this was down to my internet speed. On Rob's advice, I increased the memory in my computer and after the scan Rob performed on my system, this enabled me to delete files that were consuming space, which slowed my computer. I could't be happier with the result!!!
EP
Ernie Parsons
11/13/24
Rob has been brilliant!
Rob has been brilliant! My BackupVault was running VERY slowly and this was down to my internet speed. On Rob's advice, I increased the memory in my computer and after the scan Rob performed on my system, this enabled me to delete files that were consuming space, which slowed my computer. I could't be happier with the result!!!
EP
Ernie Parsons
11/13/24
Rob has been brilliant!
Rob has been brilliant! My BackupVault was running VERY slowly and this was down to my internet speed. On Rob's advice, I increased the memory in my computer and after the scan Rob performed on my system, this enabled me to delete files that were consuming space, which slowed my computer. I could't be happier with the result!!!
S
Steve
10/10/24
Great service, great support
Technically, was easy to set up, monitor and operate. A big credit to the service though - proactive without being pushy, responsive and really helpful. In an age of anonymous blanket emails and opaque FAQs, offered welcome personalised support.
S
Steve
10/10/24
Great service, great support
Technically, was easy to set up, monitor and operate. A big credit to the service though - proactive without being pushy, responsive and really helpful. In an age of anonymous blanket emails and opaque FAQs, offered welcome personalised support.
S
Steve
10/10/24
Great service, great support
Technically, was easy to set up, monitor and operate. A big credit to the service though - proactive without being pushy, responsive and really helpful. In an age of anonymous blanket emails and opaque FAQs, offered welcome personalised support.
PH
Pete Holman
09/04/24
Solid professional company.
Solid professional company. We have been dealing with Backup Vault now for a few months and have had nothing but great support, the account managers have been really helpful with arranging costings for us when we are quoting for business. Their response to support tickets and costing update's are exceptional. I have no worries about recommending their services
PH
Pete Holman
09/04/24
Solid professional company.
Solid professional company. We have been dealing with Backup Vault now for a few months and have had nothing but great support, the account managers have been really helpful with arranging costings for us when we are quoting for business. Their response to support tickets and costing update's are exceptional. I have no worries about recommending their services
PH
Pete Holman
09/04/24
Solid professional company.
Solid professional company. We have been dealing with Backup Vault now for a few months and have had nothing but great support, the account managers have been really helpful with arranging costings for us when we are quoting for business. Their response to support tickets and costing update's are exceptional. I have no worries about recommending their services
D
Dan
08/29/24
So far, so good!
Our experience working with them has been excellent and hassle-free. We have been utilising their services for a few months now and have only good things to say about their products and customer service.
