BackBox Reviews in March 2025: User Ratings, Pros & Cons

Very usefull product for crucial situtaions

What do you like best? The system is very easy to use, the support is very usefull when required. New features added all over and customer requests is their top priority. Knowing that my devices are backedup, and getting reports for it is very usefull. Compare tool helps us alot as well What do you dislike? The UI can be better, a little old fashion. Recommendations to others considering the product The competitors and open source currently out there need alot of "work" in order ...

Light weight and powerful tool for Firewall config backups

What do you like best? It is a powerful tool. Light weight, but very effective. Makes us our backup job very easy. The catchy dashboard given in landing page. the dashboard is able to drill down which is very good feature. What do you dislike? Unable to filter multiple devices at a time in the devices page. Most of the times, the application doesnt allow me to log in. then the log in possible only when we log in through incognito mode. I have made several tickets to the team but the issue ...

One of the best backup solution used until now

What do you like best? Backbox is compatible with a very large number of brands and devices which allow us to backup everything as network/security devices. We appreciate the possibility to use authentication template which avoid typing username / password for each device each time we change the password. What do you dislike? The fact that to fetch a backup, you need to go on the "Device History" tab on the Device which is not so logical Recommendations to others considering the ...

BackBox review

What do you like best? easy use, fastly backup and restore, backup verification, support many products What do you dislike? Some help files not enough and product web site not rich content. But support teams answer the quetions very fastly. Recommendations to others considering the product Basic but strong application for get devices backup. Verification and fastly restore feature is good. What business problems are you solving with the product? What benefits have you realized? ...

Very good solution, simple

What do you like best? Very powerful the scripting capabilities. I also very appreciate the possibilities to make backups What do you dislike? Not so user friendly the possibility to create new scripts Recommendations to others considering the product very good and useful product What business problems are you solving with the product? What benefits have you realized? Backup and simple tasks

Good solution for backing up networking estate

What do you like best? The authentication templating, allowing one record of users/passwords. When the passwords for devices are rolled over for security reasons, there is only a single location for updating these passwords within Backbox. Backbox supports a large number of products that are being run. Not only the Cisco networking equipment, but Check Point firewalls, Cisco Firewalls, FortiGate firewalls, and Cisco Unified Communication software such as Call Manager and UCCE. The ...

Great Backup tool and can be recovered during Disaster Recovery.

What do you like best? Great Backup tool and can be recovered during Disaster Recovery. What do you dislike? Does not support all new features in Next Generation Cisco FTD firewall. What business problems are you solving with the product? What benefits have you realized? We are using it for Disaster Recovery Backup and compare configs between primary and secondary such as static routes, NAT, etc.

reliable software

What do you like best? covers many vendors, GUI is intituive and flexible for scripts to be modified What do you dislike? had issues with a new version of Checkpoint What business problems are you solving with the product? What benefits have you realized? centralized backup