9.8
Spot Score
Secure, automatic backups for all your devices.
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Starts from $7/Month
Backblaze is a reliable and efficient backup solution that stands out for its affordability and ease of use. Users praise its automatic backup feature that ensures files are securely stored in the cloud without manual intervention. The unlimited storage capacity and private key encryption provide peace of mind for users concerned about data safety. The email ...Read more
Automatically backs up files, including external drives, providing peace of mind and easy access.
Reliable, comprehensive, and simple setup, with unlimited storage at an affordable price.
Fast upload times, seamless integration with Mac, and simple restoration process.
Intuitive, simple, and effective backup system for various situations.
Limited to per computer plans, lacks multi-computer options or bulk discounts.
Slow upload speeds, especially for large files, and lacks family pricing options.
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BS
Barbara Skalberg
03/10/20
My EHD crashed and burned and I had to…
My EHD crashed and burned and I had to rely on my BackBlaze back up to recover years and years of photos, videos and photoshop work. The process to download it all was tedious because I had to break up chunks due to large file sizes. Now that I'm several weeks past the final back up, I'm realizing that I'm missing tons of individual files (mostly seems to be photos) and I'm devastated that I don't have them. The backup through BackBlaze was supposed to ensure I had them.
G
Gayleigh
02/27/20
I've had BB for a few years now
I've had BB for a few years now. I only recently have had an issue. My iMac hd crashed after 10 years! I have a new one now and need my info off the old backed up HD. I did the inherit thing they suggested and it is taking forever. I thought I would just be adding anything new to the old back up in the cloud, but, it has been backing up my new hd for over a week. It only hasGB of data on the new HD! What is going on!? I have gone over my data usage and it still isn't done! I can't talk to ...
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SM
Simon Miles
02/12/20
Simply not fit for purpose
Simply not fit for purpose. Unreliable and inconsistent, constantly dropping the connection and not reliably backing up files. Has taken up a huge amount of my time attempting to resolve all the various issues, and help/support was poor. Online backup needs to be fit and forget, otherwise what's the point? Honestly, this software fails on pretty much every count. I've wasted my money as they lock you in for 1-2 years and won't refund unless you cancel within the first 30 days. Avoid.
RC
Reasonable Chap
02/10/20
Can't trust backblaze
I have been using backblaze for 6 months but can no longer trust it. First there was an inconsistency in November, resulting in a system freeze that I spent about an hour sorting out. Now, worse, I have an email saying 'missing computer - 14 days' which should happen if you are disconnected from the internet for a period. However, I have NOT been disconnected from the internet and Backblaze on my Mac says I am completely up to date! I have gone online to check and sure enough, recent files ...
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MR
Milan R. Vuckovic
02/06/20
They didn't held what they promised
They breached what they promised - I was on a long vacation so after my debit card was not fully charged they deleted my whole data. (They only tried charged my card once)I was only informed twice 5 and 1 day in advance.I asked for a full refund, I will post updates here.On their info-site "articles/219361957-B2-Non-payment-procedures"here they state they would inform me every 5 days!NEVER AGAIN!Also, their client sucks hard! You have to wait hours in order for the update process to start. ...
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JM
Jason M
01/29/20
Immediate deletion of data after renewal doesn't go through
After 1 year subscription there was an issue running the payment (because yeah new cards get issued all of the time). They literally sent me one email to remind me, then the second email threatened to delete my data. This is ridiculous, in the past I've lost ALL of my data before due to this ridiculous fast escalation tactic. Of course if you try to get in touch with the company about it you just get robo-email. Add to this the fact that it may literally take an entire week just to backup ...
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G
Guidog
01/29/20
Very happy so far
Very happy so far. I had them for about 3 years.I never had to restore anything yet. But the software and the tech support are very good. I just reformatted the computer and their response was less than 24hs.The value too. Pretty impressed actually.
JS
Janet Sullivan
01/21/20
Very poor interface, worse support
No phone support at all not even in the case of trying to do disaster recovery. Interface and processes are *not* intuitive, making the lack of support even more onerous. - process of trying to recover files is a time-consuming nightmare, requiring DAYS - yup, that's right, DAYS.
TM
Tim Martin
01/15/20
They lost my data
They lost my data. There was a billing issue with the credit card on file and I did not receive any email warning that the account was in jeopardy. I am fairly certain it wasn't a spam filter issue because I had gotten account related and payment emails from them for previous credit card failures due to re-issued credit cards. The big issue is that they don't archive your data and there is no way to recover it once your account and it's data has been deleted. So whether there's a user or ...
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K
Kaykay
01/06/20
Don't understand the bad reviews
I just came here to leave a review because of yet another positive experience with Backblaze's customer services team and I'm really surprised at the negative reviews. I've only ever had very minor problems with this service, which they have always sorted out for me within 24 hours. The backup works extremely well for my personal needs (less than 1 TB data) and I've been able to download and restore files when needed with no problems. Maybe it is different if you have huge amounts of data ...
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