Backblaze Reviews in March 2025: User Ratings, Pros & Cons

I was disappointed how clunky to restore

I was disappointed how clunky it is to restore from backup. download a Zip? really? even for a small restore that is a ton of data and time. then the Zip doesn't come down clean and all Backblaze says is to blame the Zip utility. No help.

compatible tool

I like that Backblaze is a compatible backup tool and maybe every user has an opinion whatever it was positive or negative, but tons of services and tools are there on the market, you can go with Syncthing,Gs Richcopy360, Carbonite, or whatever you like but Backblaze still one the best

Reliable, easy-to-use tool

PROS & CONS What are the best aspects of this product? Backblaze is a very helpful but not demanding tool. The only thing I did was set up the system and afterward left it to do its work, which is to keep my file safe. It runs seamlessly in the background, does not use numerous system resources, and is quick to backup. This tool also became my savior when I accidentally deleted important files. I was able to recover them easily. Also, the ability to access all my files anytime and ...

Great backup system & customer service

Firstly, I have no affiliation with Backblaze other than I have used their software solution for a few years (since Mozyhome and Crashplan changed their offering and costs). I am based in the UK and have just over 10TB backed up across a number of disks (internal and external). A couple of weeks ago, I had a catastrophic computer failure so I needed to restore all my data (fortunately I always expect the worst so had multiple physical backups) - but I thought it would be a good time to test ...

I agree this product IS garbage

I agree this product IS garbage. I have not been backed up for several weeks. I have tried to get them to help me with no success. I have asked for my money back. We will see what happens. There is a good reason why 66% of all reviews rate this product as terrible.

this product is garbage

this product is garbage. i paid this company for years and when it came time to download files that i backed up on their system, most of what was downloaded was corrupted. i lost hundreds of photos, memories and work files because of this. you get what you pay for. when i complained, they claimed it was a unzip issue and refused to refund me. terrible company and service.

What a pile of s***.

What a pos.I had to revert my Mac to a previous snapshot and the end result was a frozen backup and despite following instructions I still cannot inherit the backup state.It seemed good until I hit an issue and teen it revealed itself to be totally useless.Bye.

A good backup service with an unbeatable value for money

The number of negative reviews posted on this backup service prompts me to restore certain elements. I have been using this service since 2013, the price starting from $ 95 has increased sharply to over $ 130.This service works perfectly and at a very good price-performance ratio. The backup software is quite simple and well done and the backup is relatively fast with a fiber connection. The private encryption key, although the method used does not completely respect zero-knowledge, still ...

Cheap, reliable, but awful support

I'm using Backblaze B2 - the techy-oriented product as opposed to the unlimited backup - and it's been fine. My feeling is that some reviewers are expecting the unlimited consumer version to just be 'magic', and either don't understand the details or are making mistakes themselves. Where I'd remove two whole stars is the customer service. Backblaze make a big point of being a transparent company: they have a great blog and they're active and helpful on the Backblaze subreddit. Sadly their ...

More than just a backup solution, it's a lifesaver!

PROS & CONS What are the best aspects of this product? The available storage is unlimited. The backed-up files can be accessed with so much ease. When a drive hasn’t been backed up in a certain number of days, the tool notifies me. But the best thing about using this tool, it will save your life. What aspects are problematic or could work better? Backblaze runs on internet connection. My internet connection is good but backing up files still takes FOREVER! It is annoyingly slow. I once ...