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9.8

Spot Score

Backblaze - Backup Software

Backblaze Reviews in April 2025: User Ratings, Pros & Cons

Secure, automatic backups for all your devices.

3.5

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Starts from $7/Month

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Backblaze Reviews & Ratings

3.5

Good

Based on 240 ratings & 213 reviews

Rating Distribution

Excellent

(94)

Very Good

(22)

Good

(9)

Poor

(9)

Terible

(79)

Expert's Review

Backblaze is a reliable and efficient backup solution that stands out for its affordability and ease of use. Users praise its automatic backup feature that ensures files are securely stored in the cloud without manual intervention. The unlimited storage capacity and private key encryption provide peace of mind for users concerned about data safety. The email ...Read more

Backblaze pros and cons

  • Automatically backs up files, including external drives, providing peace of mind and easy access.

  • Reliable, comprehensive, and simple setup, with unlimited storage at an affordable price.

  • Fast upload times, seamless integration with Mac, and simple restoration process.

  • Intuitive, simple, and effective backup system for various situations.

  • Limited to per computer plans, lacks multi-computer options or bulk discounts.

  • Slow upload speeds, especially for large files, and lacks family pricing options.

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Showing 121-130 out of 213

E

El

01/13/19

1 out of 5

Avoid - Poor Service And Restore Doesn't Work!

As other reviews have said, everything seems great up until the point you actually need to do a restore. I recently purchased a new computer and, rather than copying the files directly from my old PC to the new one, I thought I'd test out Backblaze by restoring the files I'd backed up to their service.Before I could download anything, their system explained that my files all needed to be compiled into one ZIP folder, then they would be available for download - it said this process should ...

Read more

E

El

01/12/19

1 out of 5

Avoid - Poor Service And Restore Doesn't Work!

As other reviews have said, everything seems great up until the point you actually need to do a restore. I recently purchased a new computer and, rather than copying the files directly from my old PC to the new one, I thought I'd test out Backblaze by restoring the files I'd backed up to their service.Before I could download anything, their system explained that my files all needed to be compiled into one ZIP folder, then they would be available for download - it said this process should ...

Read more

RC

Rob Chapman

01/04/19

1 out of 5

Try a restore, you'll quickly cancel!

Everything seems slick until you try to restore. The web portal starting prepping my restore into a single zip file. It gave an estimate of 20 minutes to prepare the file for download. That was FOUR days ago. If you have a backblaze account try to restore.. you'll see what I mean. A backup application or service is only as good as it's restore capability. You cannot rely on this service at all when it comes to the important/critical component of restoring

DD

Dr David Torpy

01/01/19

1 out of 5

nightmare

It was awful experience. On the 10 DEC 2018 my PC failed with burnout and when I got a new PC I failed to restore from BB but had to use my external hard drive image and other means to restore my data to march 2018. and then get data from others.From the 21 December 2018 daily and sometimes more than daily, for 10 days, I communicated with support and just went round and around in circles. The whole thing exhausted me and got nowhere. I am 76 and have been using computers since 1970 but ...

Read more

GM

Gene Manchand

12/27/18

1 out of 5

I would absolutely NOT recommend Backblaze…

I would absolutely NOT recommend Backblaze to anyone who expects service & professionalism. It has been a nightmare dealing with them.I recently bought a new MacPro & emailed Backblaze so I could restore the backed up data to my new computer. They sent me a USB hard drive which I found difficult to use ; I am not tech savvy. I had to unlock the drive. Then the drive backed up for a few seconds & stopped. At one point the support point person (who sometimes gave me an answer to my question ...

Read more

GM

Gene Manchand

12/26/18

1 out of 5

I would absolutely NOT recommend Backblaze…

I would absolutely NOT recommend Backblaze to anyone who expects service & professionalism. It has been a nightmare dealing with them.I recently bought a new MacPro & emailed Backblaze so I could restore the backed up data to my new computer. They sent me a USB hard drive which I found difficult to use ; I am not tech savvy. I had to unlock the drive. Then the drive backed up for a few seconds & stopped. At one point the support point person (who sometimes gave me an answer to my question ...

Read more

J

James.

11/28/18

2 out of 5

Wilfully excludes certain files without letting you know

Backblaze literally says on their website "Online backup of all your data" they should really change that to "online backup of some of your data and some which we choose not to backup because we don't want to backup everything" Not quite as catchy but more accurate for sure. My issue is they do not backup .lrdata files which are previews built by lightroom - a photo editing program - which take up 8 times less bandwidth than the camera RAW files. I had no idea that these weren't being ...

Read more

J

James.

11/27/18

2 out of 5

Wilfully excludes certain files without letting you know

Backblaze literally says on their website "Online backup of all your data" they should really change that to "online backup of some of your data and some which we choose not to backup because we don't want to backup everything" Not quite as catchy but more accurate for sure. My issue is they do not backup .lrdata files which are previews built by lightroom - a photo editing program - which take up 8 times less bandwidth than the camera RAW files. I had no idea that these weren't being ...

Read more

DL

Daniel Lynagh

11/04/18

1 out of 5

Over charged 38,000% for 6 months

Been charged for over 38,000 times the amount data that I backed up for 6 months! No help from support.

DL

Daniel Lynagh

11/03/18

1 out of 5

Over charged 38,000% for 6 months

Been charged for over 38,000 times the amount data that I backed up for 6 months! No help from support.