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9.8

Spot Score

Backblaze - Backup Software

Backblaze Reviews in April 2025: User Ratings, Pros & Cons

Secure, automatic backups for all your devices.

3.5

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Starts from $7/Month

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Backblaze Reviews & Ratings

3.5

Good

Based on 240 ratings & 213 reviews

Rating Distribution

Excellent

(94)

Very Good

(22)

Good

(9)

Poor

(9)

Terible

(79)

Expert's Review

Backblaze is a reliable and efficient backup solution that stands out for its affordability and ease of use. Users praise its automatic backup feature that ensures files are securely stored in the cloud without manual intervention. The unlimited storage capacity and private key encryption provide peace of mind for users concerned about data safety. The email ...Read more

Backblaze pros and cons

  • Automatically backs up files, including external drives, providing peace of mind and easy access.

  • Reliable, comprehensive, and simple setup, with unlimited storage at an affordable price.

  • Fast upload times, seamless integration with Mac, and simple restoration process.

  • Intuitive, simple, and effective backup system for various situations.

  • Limited to per computer plans, lacks multi-computer options or bulk discounts.

  • Slow upload speeds, especially for large files, and lacks family pricing options.

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Showing 111-120 out of 213

04/21/19

2.5 out of 5

Needs a few critical tweaks

What do you like best? Highly automated...just purrs along in the background What do you dislike? 1 If a user clicks on the wrong prompt when an alert pops up, BB can easily "forget" in seconds an 5 tb external drive that took months to back up over the internet, forcing you to start from scratch...even though the files are already sitting right there on the BB server. 2 BB assumes you will disable and re-start BB each time you plug and unplug an external drive; an assumption wildly ...

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MC

Mr Christopher George

04/18/19

4 out of 5

Reliable low maintainence backup

Considering all the negative reviews I thought I would share my positive experience. I have found the service to be very reliable and easy to configure. You do need to spend a little time setting it up to backup the drives you want and to create exclusions you want. Once setup it has worked flawlessly. It isn't that quick and it is annoying that it is per machine. Too expensive to backup out three computers so we sync important data from our laptops to the desktop (using NextCloud which is ...

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04/10/19

5 out of 5

Great price and native, low overhead apps

What do you like best? Native app is lightweight and very performance on OSX, unlimited backup size, and backup happens seamlessly. What do you dislike? No Linux client, but I could see why they would not have one this this would attract the "wrong crowd" so to speak. What problems are you solving with the product? What benefits have you realized? All of my work is backed up and versioned without me ever having to think about it. Protecting valuable IP is easy.

04/02/19

5 out of 5

Cheap, great value, flawless service

What do you like best? It just works out of the box, and is very intuitive. What do you dislike? I wish the UI for restoring specific folders was slicker. What business problems are you solving with the product? What benefits have you realized? Reliability and security

C

cmz

02/10/19

1 out of 5

Fine unless you have a problem with anything

Fine unless you have a problem. My files were "safety frozen" by Backblaze, so it did not back up my files. I tried to unfreeze and could not, so I called technical support. After about 45 minutes on phone with them they insisted the problem was that I had no Internet protection. I said that was not correct and I could see Bitdefender was active on my MAC. The said they were the technicians and I needed to listen to them. I said fine I wanted to cancel and they told me that I had to pay ...

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C

cmz

02/09/19

1 out of 5

Fine unless you have a problem with anything

Fine unless you have a problem. My files were "safety frozen" by Backblaze, so it did not back up my files. I tried to unfreeze and could not, so I called technical support. After about 45 minutes on phone with them they insisted the problem was that I had no Internet protection. I said that was not correct and I could see Bitdefender was active on my MAC. The said they were the technicians and I needed to listen to them. I said fine I wanted to cancel and they told me that I had to pay ...

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JT

Josh Turner

02/06/19

1 out of 5

Product never worked as meant to

Product never worked as meant to. Whats more its impossible to delete from Mac and has pop ups every hour!! literally its uninstalled, blocked notifications and still coming up. Avoid at all costs!

JG

James Gallo

01/26/19

1 out of 5

Blocked login with unhelpful tech support

When last attempting to login to their website, found that I was no longer getting a code pushed to my phone for 2 factor verification. Could no longer access my backup. That led to four days of tedious back and forth with very weak tech support. No one could explain why verification codes were no longer being sent. Was asked to send a library file to them only to be told it didn’t match what they had. What does that tell you about the integrity of my backup? I asked them to delete the ...

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01/17/19

5 out of 5

I love the peace of mind Backblaze gives me!

What do you like best? It backs up my cp automatically and all my external hard drives. What do you dislike? You have to connect external hard drives once every 30 days or data will be removed from the cloud What business problems are you solving with the product? What benefits have you realized? Peace of mind that I will never lose my photography clients work.

01/15/19

4.5 out of 5

Effective Back Up Support

What do you like best? I like the unlimited back up for my computer, and how user friendly it is, I also really appreciate the price, much lower than may of their competitors. What do you dislike? I do wish that it offered mobile back up. The scheduling options are also a bit more sparse and there could be a few more scheduling options added. Recommendations to others considering the product It really minimizes the amount of work you need to do to protect your files and really helps to ...

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