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Spot Score

B12 - Website Builder Software

B12 Reviews in April 2025: User Ratings, Pros & Cons

Transforming your online presence in 60 seconds.

4.1

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B12 Reviews & Ratings

4.1

Very Good

Based on 237 ratings & 74 reviews

Rating Distribution

Excellent

(54)

Very Good

(5)

Good

(3)

Poor

(1)

Terible

(11)

Expert's Review

B12 stands out as an excellent option for businesses and individuals seeking professional websites delivered with remarkable speed and a largely seamless experience. Customers appreciate the company’s proactive and knowledgeable team, which includes standout collaborators like Grace and Chelsea. Many clients found the design process efficient, with clear ...Read more

B12 pros and cons

  • Easy and efficient collaboration process, with responsive and professional team members providing helpful input on design and strategy.

  • Quick turnaround for website drafts and builds, delivering high-quality results in short timeframes.

  • Customizable templates with an intuitive platform that allows users to make edits and manage their websites easily without technical expertise.

  • Affordable pricing options that cater to small businesses and startups, making professional websites accessible.

  • Inconsistent customer service, with unresponsiveness and delays being reported, especially during later stages of engagement.

  • Lack of transparency and miscommunication about capabilities and deliverables, leading to unmet expectations for some users.

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Showing 71-74 out of 74

AK

alex kaller

09/04/19

2 out of 5

Less then average quality....

There are many independent tools to check the performance of your website and when I check mine it shows me a score of 29 out from 100. Checked at Pagespeed insightsThat says about the quality of B12 design

RG

Regan Grabill

08/13/19

5 out of 5

Amazing product and service!

B12 has been amazing! Their customer support and sales teams have been incredibly helpful and accessible throughout our entire partnership. They offer such an amazing product/service. I love how they allow us to be as hands-on or hands-off as we would like. We have looked into other alternatives and we would be paying thousands for the same product anywhere else. The product and team have been incredible!

JD

Jes D

06/03/19

0.5 out of 5

Disappeared and stole my money.

Good reviews of this company are FAKE. DO NOT TRUST THIS COMPANY!!!!

CH

CHAD HUBERT

02/26/19

0.5 out of 5

horrible company and software

The preview of your site is poor quality. Looks awful and you can tell it needs a lot of tweaking. Once you get into the design editor, you're extremely limited at what you can do. You can only left align, right align or center photos and text. There's no way to just bump it over a little bit. Then the whole system is buggy. I tried to change images and sizing in multiple areas with not results. When I contacted customer support they said they could make the changes I needed but at a cost ...

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