B12 Reviews in April 2025: User Ratings, Pros & Cons

The B12 team are knowledgeable

The B12 team are knowledgeable, responsive and create amazing content and images for our web site. We converted to B12 April, 2020. The transition was efficient and quick. The team were prompt in making the tweaks we requested. We do monthly optimized blogs on a complicated topic. The creative writers for B12 are excellent at making a confusing topic easy to understand. I love the analytics part of B12 as well. It helps to see what phrases are doing better than others, and modify along the ...

The B12 team are knowledgeable

The B12 team are knowledgeable, responsive and create amazing content and images for our web site. We converted to B12 April, 2020. The transition was efficient and quick. The team were prompt in making the tweaks we requested. We do monthly optimized blogs on a complicated topic. The creative writers for B12 are excellent at making a confusing topic easy to understand. I love the analytics part of B12 as well. It helps to see what phrases are doing better than others, and modify along ...

B12 did a great job!

I had a great experience working with the team at B12. They provided excellent consultation as we walked thru the design process of our website. Marle gave great insight and demonstrated a professional approach to web design that I hadn't experienced before. Thank you B12!

Customer service was amazing something…

Customer service was amazing something we don't have anymore. It wasn't just about emailing the person was there when you needed to talk to them.

So much help

So much help, the programmer team make everything easy and affordable, build my website was free stress, full enjoy....Thank you B12

I contacted B12 to have a look at my…

I contacted B12 to have a look at my website and ask how they'd help make it better. Their ideas were forward thinking and helped me dial in my site to hit my target audience and grow my business. I can't thank them enough.

Happier and happier

At first I was overwhelmed with information due to me having my own ideas,graphic design wise. We had to tweak things of course but that's how the process works. After lots of revisions I got more and more happy.All in all Grace and your team did a great job. I still want to decorate it better on my own so I will learn to do that.I thank you all!LiLi

Currently I’m having reservations

Currently I’m having reservations, the set up emails were slow coming and there was supposed to be an additional question sheet that appeared to be a duplicate of the first one, still have a conference call on Thursday to get my site set up the way I want it, if we do not perform as expected I will request a full refund, I have since read many complaints about customer service after the initial contract

Worst experience dealing w web

Worst experience dealing w web. Inconsistent, they must outsource their work to other people. I spent a ton of time on the phone w what I thought were my designers and it wasn’t. There is zero communication and nothing is clear with them. They sell you on their services then deliver something totally different. They wasted my time and have cost me money having to start over with someone else

I was blown away with the draft of my…

I was blown away with the draft of my website. In the past I used other website builder apps and used their templates. This time I decided to let someone else build my website. I was sure I would be underwhelmed yet I was impressed with the design and quick communication from B12's staff. My existing clients were all impressed. I would definitely recommend B12 to all entrepreneurs!