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8.5

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AzureDesk - Help Desk Software

AzureDesk Reviews in April 2025: User Ratings, Pros & Cons

Efficient help desk solutions for seamless operations.

4.6

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Starts from $33/User/Month when Billed Yearly

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AzureDesk Reviews & Ratings

4.6

Excellent

Based on 85 ratings & 28 reviews

Rating Distribution

Excellent

(20)

Very Good

(7)

Good

(1)

Poor

(0)

Terible

(0)

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Showing 11-20 out of 28

AK

Amy K

11/03/21

5 out of 5

"Best customer support software"

What do you like best about AzureDesk? It has very great features like Unlimited mailbox storage

PF

Pradeep F

08/01/21

4.5 out of 5

"Perfect Cloud-Based Helpdesk & Ticketing Management Tool"

What do you like best about AzureDesk? First I want to say that UI is very simple and perfect for any IT savvy guy. This management software is suitable for businesses of all sizes.

AV

Andreus V

04/15/20

4.5 out of 5

"Being able to integrate with Slack makes it very useful for us"

What do you like best about AzureDesk? It is very useful and easy to handle, its ticket management system and the tracking of interactions is very fluid. It also allows us to carry out a multichannel communication expanding the possibilities of use. It can be integrated with Slack and that makes it more powerful since it allows managing communications in a comprehensive way.

SA

steven a

04/24/19

4.5 out of 5

"Highly useful software for simplifying and enhancing your interaction with your customers."

What do you like best about AzureDesk? Azuredesk is quite economical and provides a free plan for up to three agents. It has email integration and allows multi-channel communication. It provides ticket management as well. It provides built-in email templates too that you can easily edit and forward to your clients.

AJ

amanda j

04/23/19

4 out of 5

"A flawless online customer service software"

What do you like best about AzureDesk? AzureDesk is quite economical and has all the must have features of enterprise class systems. It provides a free trial for up to 14 days and a free plan for up to three agents. It has mail integration and allows multi-channel communication and has built-in email templates too that you can easily edit and forward to your clients.

AU

Anonymous User

07/14/18

4 out of 5

"Best software for cooperate peoples"

What do you like best about AzureDesk? The user interface of the software is too easy and the multifunctional updates we receive is very unique. What do you dislike about AzureDesk?

NL

Nick L

01/17/18

4.5 out of 5

"Support when you need it."

What do you like best about AzureDesk? This SaaS support desk application has changed the way we handle customer support. Gone are tracking emails and follow up where key content and repetitive messages can be easily captured for future use.

DF

Diego Fernando Q

10/25/17

4 out of 5

"Azure is a software that highlights by its simplicity of use"

What do you like best about AzureDesk? The support team is on touch and helps you to solve any doubt and issue you would have. Other helpdesk systems fails in this section but AzureDesk has demostrated a strong support team behind the scenes.

RB

Rod B

07/24/17

4.5 out of 5

"Great value and very responsive and helpful customer service. "

What do you like best about AzureDesk? It has a high value due to offering a lot of features for the price. Coming a close second is the customer services. I've worked with Chirag mainly and he's always been very responsive and helpful even on the weekends.

CB

Campbell B

04/30/17

4.5 out of 5

"Simple and Effective"

What do you like best about AzureDesk? Azuredesk has transformed our support process, quickly , efficiently and with buy in from all our consultants. What do you dislike about AzureDesk?