Axosoft Reviews in February 2025: User Ratings, Pros & Cons

Great User Experience for Management of Incidents and Product Development

What do you like best? Being web based so that all our team has full access anywhere; and the new customer portal for our clients is great. What do you dislike? Not much to dislike, if any. There has been a few behavior "quirks" but it seems with each new release they keep going away. Which tells me they listen to their user base. What problems are you solving with the product? What benefits have you realized? Tracking of all our client incidents and tracking of bugs and ...

Web version falls short, windows version out of development/support

What do you like best? User defined workflows, email notifications, incoming email creates an incident. What do you dislike? Windows version has gone out of development and as of 2014 is no longer offered for sale. The web version is still behind the windows version is terms of functionality, usability, and performance. The hosted version is expensive. Recommendations to others considering the product: If you are looking for a web based Scrum software, Axosoft is an great ...