9.0
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User in Market Research
11/06/19
it was interesting
What do you like best? I liked that whatever product you wanted to gather data on, it wouldn't take long. What do you dislike? There were a lot of complicated steps that made it difficult to understand What problems are you solving with the product? What benefits have you realized? figuring out what people do and don't like about jack daniels
07/30/19
Lots of data, limited ways to adequately filter, not as useful as we had hoped.
What do you like best? We can monitor the web for mentions of our company, competitors, and potentially those who are in need of our services. What do you dislike? We have a wealth of data, too much to be honest, and trying to filter through it, eliminate what is not useful, is an arduous process that doesn't seem to end. I personally have spent hours, even with reps, trying to narrow down the focus, but it can still be thousands per day. Also, a "new" feature that was added trying ...
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02/21/19
User for a year
What do you like best? I enjoy the visuals the most about Awario. There are several almost interactive functions within the app or desktop site. I loved seeing where our followers, influencers, and users are, all over the world! As you scroll your mouse around, different information and pop-ups will appear! Making the site more fun than work. What do you dislike? I did dislike it's sort of vague-ness. Some of the metrics seem either pointless or lack depth. The reporting was fine ...
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01/24/19
Dishonest Sales Tactics
What do you like best? simple review system, but not a lot of benefits at the basic level. What do you dislike? Refused to upgrade to the service I paid for. Confrontational back and forth with customer support. Lack of responsibility to honor commitment with users. Recommendations to others considering the product: Look for a more reliable company that honors their commitments. What problems are you solving with the product? What benefits have you realized? None now, as ...
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12/20/18
Awario to know your internet presence and those of your competitors
What do you like best? I like being able to know when I'm mentioned online. Awario pushes this information to me. What do you dislike? There's not much to dislike, Awario makes you realize how much information is online about everyone, our competitors, and possible opportunities. Recommendations to others considering the product: Use Awario. It works! What problems are you solving with the product? What benefits have you realized? Monitoring our internet presence as well ...
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11/15/18
It's real time!
Nov 15, 2018
09/24/18
Social Media Listening Tool to Monitor Brands Effectively
What do you like best? Simple interface that provides essential information for monitoring brands' activities. Leads; its latest feature helps me tremendously in doing my PESTEL and SWOT analysis. What do you dislike? Dislike is a strong word. I rather use rooms for improvement:- - Hourly-statistic histogram in 'Mentions' statistics - 'Alert comparison' for all alerts instead of only three alerts - 24 hours ago/1 day ago "date range" in the alert setting What ...
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09/17/18
Allows us to keep our finger on the pulse of social media
What do you like best? Awario compliments our working day and does not consume it. It allows us to keep our fingers on the pulse and to not feel overwhelmed that we may have missed an important opportunity. Part of our daily activity and a must for every business. What do you dislike? I simply like it. No faults. I i really had to find one it is additional push notifications. Not a big deal when I get daily email notifications Recommendations to others considering the product: ...
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07/30/18
Good for monitoring basic mentions. More complex keywords requires finesse.
What do you like best? Useful to stay on top of social media that mentions your domain or keywords. What do you dislike? If you're using very broad keywords, results are not very useful. Recommendations to others considering the product: For facebook, twitter, instagram, it does a decent job. Reddit still needs some work. It can find topics in subreddits, but you can't filter by comments or filter down to specific subreddits yets. What problems are you solving with the ...
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04/27/18
Makes social media management a much easier job
What do you like best? It's a good software that tracks mentions of my brand on social media. I check it daily to find relevant questions, comments, complaints etc and reply to them from the app without having to go to every social media platform. I find this very convenient. Also, I react to mentions from different accounts, depending on who'd be a more credible persona to react. What do you dislike? It's a relatively new tool and sometimes some features don't work, but they get ...
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