Avochato Reviews in May 2025: User Ratings, Pros & Cons

"Exceptional product and service that exceeds expectations"

What do you like best? The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from e-mail to SMS. What ...

"Dispatcher"

What do you like best about Avochato? the ability to share the dialog between multiple employees What do you dislike about Avochato? there is nothing that I dislike about the program Recommendations to others considering Avochato: Great program for text sharing What problems is Avochato solving and how is that benefiting you? Being able to communicate with our drivers and having the ability for the other dispatchers to see the conversation too.

"Powerful and intuitive tool, solid SMS CRM"

What do you like best about Avochato? Biggest upside is unlimited users at no additional cost with the ability to add new lines at only $10 each. Combined with low learning curve makes this a truly scalable solution that my users have loved. That auto-responses and other quick actions make this app a joy to use. What do you dislike about Avochato? Biggest downside is the limited integrations provided (if not using native salesforce version which has a high cost). Other big downside is like ...

"Useful but needs more features"

What do you like best about Avochato? The call forwarding is very useful for our location allowing our office phones to call some of our employees if everyone is either already on a call or unable to answer. What do you dislike about Avochato? The inability to setup conditions for special actions, if we had the possibility to setup if statements for conditional triggers it could greatly improve the usability. What problems is Avochato solving and how is that benefiting you? Online ordering, ...

"Innovative"

What do you like best about Avochato? Lead Capture via text. Helps with anti social & new generation leads. Some people are reluctant to speak to sales people over the phone because it can be intimidating, but once you've had a chance to warm the lead up via text, it becomes easier to connect with the lead. What do you dislike about Avochato? When the phone calls come in, they take awhile to transfer. I feel like maybe the phone has rung for too long before I get the first ring on my phone. ...

"Innovative"

What do you like best about Avochato? Lead Capture via text. Helps with anti social & new generation leads. Some people are reluctant to speak to sales people over the phone because it can be intimidating, but once you've had a chance to warm the lead up via text, it becomes easier to connect with the lead. What do you dislike about Avochato? When the phone calls come in, they take awhile to transfer. I feel like maybe the phone has rung for too long before I get the first ring on my phone. ...

"Very accommodating company and great functionality "

What do you like best about Avochato? They have the ability to give each person a unique login, I love that I can give each team member their own login. I also love that I can resend the same message again, having the ability to resend broadcast saves me time from having to create new broadcast each week. What do you dislike about Avochato? I wish there was an auto-schedule program. I send the same message weekly as a reminder, I would love to see an auto push to a group of tagged account ...

"Perfect for sending texts to the masses!"

What do you like best about Avochato? The broadcast feature is by far the best feature. It's super easy to send texts to a specific group of people. What do you dislike about Avochato? Anything that I had an issue with has been resolved since we started with Avochato. I was even a beta tester for the new version of the app...which was one of my issues before this new version was released...I didn't like that it was not the full version. Now, it's all fixed! Recommendations to others ...

"Perfect for sending texts to the masses!"

What do you like best about Avochato? The broadcast feature is by far the best feature. It's super easy to send texts to a specific group of people. What do you dislike about Avochato? Anything that I had an issue with has been resolved since we started with Avochato. I was even a beta tester for the new version of the app...which was one of my issues before this new version was released...I didn't like that it was not the full version. Now, it's all fixed! Recommendations to others ...

"Avochato very helpful in connecting with all our technicians easily and quickly"

What do you like best about Avochato? Upside is that we can text a group of technicians all at once. It also provides a log of any tech that has been reached out to. I utilize the call feature a lot as well. What do you dislike about Avochato? The phone app isn't as user friendly as needed. What problems is Avochato solving and how is that benefiting you? Allows quick access and logging of texts and calls.