Avochato

Easy & slick app

Avochato is one of the easiest messaging products I've tested. It's intuitive and the iOS app is very slick to make calls and send texts from my business number. I also use the desktop version and the shared inbox is a good way for my teammates to respond to customers if I'm not online.

"Great tool with lots of uses for business or non-profit communications."

What do you like best about Avochato? Avochato is easy to set up and even easier to use. From one-off messages to individuals, to broadcast messages to hundreds, this tool make it easy to communicate with people in the US and internationally. What do you dislike about Avochato? Sometimes the process of uploading a contact list or identifying specific contacts for broadcast messages can be a little clunky. What problems is Avochato solving and how is that benefiting you? We needed a texting ...

Avochato is the best SMS platform out there!

PROS: This product is easy to use. While other SMS platforms are great for sending mass text messages, Avochato makes it incredibly easy to converse with my customers via text message. CONS: I haven't had any issues with this product that haven't been solved with a couple text messages with their excellent support team.

"You should have started using Avochato yesterday!"

What do you like best about Avochato? I cannot recommend Avochato enough. If I was forced to only use one channel to communicate with customers between email, phone calls and SMS, I would go with Avochato. Our engagement rates with Avochato are higher than email and phone calls combined - and our engagement rates were already quite strong. What do you dislike about Avochato? If I'm being nitpicky, there are some UX/UI issues with the mobile app that will almost certainly be cleaned up in ...

"Great App!"

What do you like best about Avochato? I love that our customers can reach us and no matter who the Assigned CSR is Management can see the incoming message and address. What do you dislike about Avochato? I haven't really found a downside. Don't think I will at this point Recommendations to others considering Avochato: Avochato will make your job easier! What problems is Avochato solving and how is that benefiting you? Open Lines of Communication between my employees and our customers.

"Exceptional product and service that exceeds expectations"

What do you like best? The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from e-mail to SMS. What ...

"Exceptional product and service that exceeds expectations"

What do you like best about Avochato? The avochato platform works consistently, as designed, with (in two years) zero downtime. The API is simple to use but has methods for all the functionality I need. The team is responsive from sales to development. Everyone is appreciative of my business (and keep in mind I'm a small business with 15 employees) and treats me like an important client. Ultimately, avochato fills a fantastic space as more and more business conversations move away from ...

"Implementing Success by Dialogue "

What do you like best about Avochato? The Avochato Customer Success team interactively listens to your goals, challenges and observations to provide best case use answers. If an answer is unknown, the team does not shy away from expressing it. They will connect you with a Subject Matter Expert to achieve your desired goal. Their rapid response and thorough explanation has been key to our growth! What do you dislike about Avochato? We see ‘dislikes’ as feedback for improvement on ...

"Innovative"

What do you like best about Avochato? Lead Capture via text. Helps with anti social & new generation leads. Some people are reluctant to speak to sales people over the phone because it can be intimidating, but once you've had a chance to warm the lead up via text, it becomes easier to connect with the lead. What do you dislike about Avochato? When the phone calls come in, they take awhile to transfer. I feel like maybe the phone has rung for too long before I get the first ring on my phone. ...

"Perfect for sending texts to the masses!"

What do you like best about Avochato? The broadcast feature is by far the best feature. It's super easy to send texts to a specific group of people. What do you dislike about Avochato? Anything that I had an issue with has been resolved since we started with Avochato. I was even a beta tester for the new version of the app...which was one of my issues before this new version was released...I didn't like that it was not the full version. Now, it's all fixed! Recommendations to others ...