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AvidXchange

AvidXchange Reviews in April 2025: User Ratings, Pros & Cons

Streamline your AP process with AvidXchange.

4.3

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AvidXchange Reviews & Ratings

4.3

Very Good

Based on 153 ratings & 50 reviews

Rating Distribution

Excellent

(50)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

AvidXchange has established itself as an invaluable tool for streamlining accounts payable processes, earning a reputation for efficiency, ease of use, and its ability to make payment management less cumbersome for businesses. Users consistently praise the platform’s intuitive interface, which simplifies crucial tasks like invoice tracking, approvals, and status ...Read more

AvidXchange pros and cons

  • Streamlines and automates invoice processing, reducing manual effort and paperwork.

  • Easy-to-navigate interface, making it user-friendly for both experienced and new users.

  • Enables quick searching and tracking of invoices and payments, improving organization and visibility.

  • Provides transparency by allowing users and vendors to monitor payment statuses and history.

  • Payment process delays due to mailing checks and unclear tracking mechanism for vendors.

  • Customer support response times can be slow, with users seeking more dedicated contacts for specific issues.

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Showing 41-50 out of 50

AU

Anonymous User

05/25/22

5 out of 5

"Avidxchange has been wonderful for our organization"

What do you like best about AvidXchange? The ability to have access when working from home What do you dislike about AvidXchange? The Customer Service Department need to respond to request in a more thorough and timely manner What problems is AvidXchange solving and how is that benefiting you? Being able to view our invoices and communicate regarding them has been a wonderful benefit.

DN

Devon N

05/25/22

5 out of 5

"Great invoicing software!"

What do you like best about AvidXchange? Researching invoices and payments easily. What do you dislike about AvidXchange? Customer Service is slow to respond but the sales associate always filled in the gaps. Recommendations to others considering AvidXchange: Highly recommend this product despite the slow response from Customer Service. What problems is AvidXchange solving and how is that benefiting you? Increased productivity and efficiency. Cost reduction in administrative payroll. ...

Read more

LR

Laurie R

03/31/22

5 out of 5

"Great Product."

What do you like best about AvidXchange? Ease of transitioning from office to home during the Pandemic. It made it possible for us to continue working. What do you dislike about AvidXchange? The indexing rules are a little inflexible for our needs (handling dozens of PG&E or AT&T accounts) which means duplicate account numbers are created. We turned indexing off and do it ourselves. What problems is AvidXchange solving and how is that benefiting you? The ability for the vendors (suppliers) ...

Read more

AS

Alecia S

03/30/22

5 out of 5

"Wonderful Service Meant for Success"

What do you like best about AvidXchange? The ease of use for all our employees and vendors. As well as the support we receive. The ability for control and visibility of our invoices. What do you dislike about AvidXchange? As Avid grows they are having a harder time keeping up with support tickets. I would prefer a single person to contact for certain issues. I also wish there was more flexibility with accounting reports. Or ease of entry of data. Recommendations to others considering ...

Read more

RM

Ryan M

02/13/22

5 out of 5

"AvidXChange"

What do you like best about AvidXchange? Avid is a huge time savings for us. We are down to 1 AP person handling all the payables for 4 subsidiaries. What do you dislike about AvidXchange? Occasional miskeys from the bill coders. Recommendations to others considering AvidXchange: Awesome product. I would highly recommend it. What problems is AvidXchange solving and how is that benefiting you? Huge time and cost savings. Our AP function is now simply managed instead of using dedicated resources.

AU

Anonymous User

12/16/21

5 out of 5

"avidxchange"

What do you like best about AvidXchange? We love the ease of uploading invoices and the hassle-free indexing. What do you dislike about AvidXchange? The only downside we see is not having the ability to delete an invoice from the system after it has been indexed. Recommendations to others considering AvidXchange: The initial setup and ease of use of Avidxchange have been a huge time saver for our company. It keeps everything organized in one spot. What problems is AvidXchange solving and ...

Read more

MS

Mike S

12/14/21

5 out of 5

"Pleased with AvidXchange"

What do you like best about AvidXchange? Easy to use for tracking and approving invoices What do you dislike about AvidXchange? It is sometimes hard to find invoices based on some search parameters What problems is AvidXchange solving and how is that benefiting you? Management of large volume of invoices needing approval from many departments and people.

JR

Josh R

12/13/21

5 out of 5

"Good stuff"

What do you like best about AvidXchange? We use avidpay and it saves us time with our accounts payable every month. What do you dislike about AvidXchange? It is difficult to process payments for certain vendors and the one time set up is sometimes complicated with new vendors. What problems is AvidXchange solving and how is that benefiting you? Streamline our accounts payable

KA

Kayla A

12/08/21

5 out of 5

"Great service"

What do you like best about AvidXchange? How easy it is to submit bills/invoices for vendors What do you dislike about AvidXchange? Sometimes when it auto-populates the header, it may be wrong; you sometimes have to double-check its accurate What problems is AvidXchange solving and how is that benefiting you? It makes it easier to keep track of invoices and not loose paper and keep track of payables

TS

Tori S

12/07/21

5 out of 5

"Time Saver!"

What do you like best about AvidXchange? I LOVE how easy and efficient the system is and it saves me so much time having to code and upload in batches! What do you dislike about AvidXchange? I don't feel as if there is anything that I dislike! What problems is AvidXchange solving and how is that benefiting you? Coding, time, accessibility. I can see when payments were made and if they have been cashed..