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AvidTrak - Inbound Call Tracking Software

AvidTrak

Track, improve, and optimize your call center.

4.2

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AvidTrak Reviews & Ratings

4.2

Very Good

Based on 7 ratings & 3 reviews

Rating Distribution

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Very Good

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Showing 1-3 out of 3

UI

User in Real Estate

07/26/17

5 out of 5

Great software to track and pay invoices

What do you like best? Works with ease, little training needed. What do you dislike? There isn't anything about this software that I dislike! Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Able to track and pay invoices from vendors. Vendors have access to email invoices to a email address that uploads the invoice info into the system.

AT

Andrew T

12/12/17

3.5 out of 5

Simple & Easy to Use

What do you like best? The ability to track who called us, when they called a certain number. Track phone calls back to all your marketing and advertisement channels: Search, Social, Display and Print using AvidTrak supplied numbers and tracking software. Call Recording, Greeting, Whisper, Voicemail and IVR. They have Analytics, API & Platform Integrations; Reports on Call Conversions into Adwords and Google Analytics. Deliver Call Conversions into Marin Software, IMPAQT bid management ...

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Alex D

01/05/16

3.5 out of 5

Easy and FUnctional

What do you like best? Have used AvidTrak for a year.... very easy to use, and functional. Big improvement over former product we used. What do you dislike? Really, nothing to compalin about. It's very functional. What problems are you solving with the product? What benefits have you realized? Great automation.