Avaya Aura Reviews in January 2025: User Ratings, Pros & Cons

Great Program

What do you like best? I liked that it was easy and user friendly. What do you dislike? There was nothing I would said I disliked about it What problems are you solving with the product? What benefits have you realized? It's helped me stay in better connection with my contacts.

Avaya Aura usage

What do you like best? I really enjoy Avaya Aura's unified communications and contact center capabilities which can be accessed by third party solutions through a rich set of standards-based APIs and Web services provided by Avaya Breeze. What do you dislike? I have no complaints, it does everything it needs to do. What problems are you solving with the product? What benefits have you realized? I need a powerful and reliable contact solution that can handle all types of customer ...

Avaya user

What do you like best? How easy it is to use from home or at work What do you dislike? Sometimes when you log in it acts like you are already on a call and you need to hang up. What problems are you solving with the product? What benefits have you realized? Working from home is extremely easy to connect and handle calls through the computer.

Easy to use and reliable

What do you like best? Ease of use. User friendly. Numerous options for phone system. What do you dislike? Not always as fast. Some minor glitches. Hard to say if network or software. What problems are you solving with the product? What benefits have you realized? Communication.

Avaya Aura - Academics

What do you like best? I am a user of their phone product at Midwestern University. I like that the phones are easy to use, it's simple to set up, and cam store my custom directory of numbers often dialed. What do you dislike? We've lost power to the phones when our electricity went out briefly since it's an IP connected phone. That was inconvenient, but the pros far outweigh this con. Recommendations to others considering the product: An awesome product to make life in a large ...

Avaya

What do you like best? I love how simple it is to use, and how it can be adapted to different phone systems. It's incredibly user friendly. What do you dislike? I honestly have no complaints. The user interface is so simple and I've never really had an issue with functionality. What problems are you solving with the product? What benefits have you realized? It integrates with our software and phone lines. Allowing us to keep simple records for each call and have everything linked.

End user. Avaya Aura CM powers our company phone system.

What do you like best? Phone always works, rings my cell phone if I'm not at my desk, and allows me to extend to my cell if I need to leave but stay on the call. What do you dislike? User interface on the phone is a bit clunky, but that's not really an Aura issue. Recommendations to others considering the product: Give it a fair evaluation. Strong voice/telecom and contact center heritage. What problems are you solving with the product? What benefits have you realized? ...

Avaya Telecomm Products Review

What do you like best? Avaya's telecomm systems are the best in the market. They've been doing telecomm since the Lucent glory days of the 80's and 90's and continue to offer solid PBX solutions for the enterprise. What I like best about Avaya is their survivability and failover tehcnologies. In my opinion, the Avaya LSP (Local Survivable Processor) and SLS are far superior to the Cisco SRST and CME methodologies. What do you dislike? The only thing I can say that I dislike about ...

Software of easy access and understanding.

What do you like best? Avaya is a service that provides its users with an incredible agility to interact with customers in an effective and completely personalized way. The service has a wide capacity to allow its users to manage their calls, internet, emails, faxes among many other channels. A clear advantage of this service is that it is available in the cloud which allows people to have easy access to the software. Avaya has multiple functions and tools that are very indispensable, ...

avaya

What do you like best? we loves all the options available the ability to transfer extensions to cell phones and be able to receive calls when where not at our desk and its easy to log in from other offices What do you dislike? The calls don't always show up in the voicemail's. What problems are you solving with the product? What benefits have you realized? It is great for a growing company.Our company is growing and our employees are constantly moving locations.