Avalara Reviews in March 2025: User Ratings, Pros & Cons

"Not Necessary for Small Companies"

What do you like best about Avalara? Cloud Based, and that it linked directly in with the current Avalara products we were using. What do you dislike about Avalara?

"Great Product"

What do you like best about Avalara? Up to date tax rates along with the tax breakdown. What do you dislike about Avalara?

"Avalara Poor Response to big problem"

What do you like best about Avalara? When it works it works. Today is not that day. What do you dislike about Avalara?

"Mixed reviews"

What do you like best about Avalara? I like that I don't have to stay on top of jurisdictions within states. Our sales tax is always correct. They have good support for setup.

"Very responsive to customer questions"

Describe the project or task Avalara helped with: First time user, needed lots of help with understanding the platform. What do you like best about Avalara?

"Only way to manage multistate tax copliance"

Describe the project or task Avalara helped with: We use avatax and certcapture. Very helpful in our growng drop shipment environment. What do you like best about Avalara?

"Client focused Vendor!!"

What do you like best about Avalara? awesome way to take care of tax woes easily - company cares about its customers! What do you dislike about Avalara?

"There are better solutions than this"

What do you like best about Avalara? The system works, but that is about the extent of the positive comments I can leave What do you dislike about Avalara?

"Don't use their free API!"

What do you like best about Avalara? Their site looks nice, they have a free version of the API (which is actually not accurate). What do you dislike about Avalara?

"My experience so far with Avalara"

What do you like best about Avalara? Nothing so far. It calculates tax for you at a very expensive service rate. What do you dislike about Avalara?