Availity Reviews in January 2025: User Ratings, Pros & Cons

Simplifying Insurance Verification

What do you like best? What I like best about Availity is that it's really self explanatory and not much information is needed to verify eligibility for a patient. I have used provider's very own websites but this one is honestly just so much easier in every aspect. What do you dislike? I would say I'm not a huge fan of their layout. It could be more modern and updated. Recommendations to others considering the product: It’s very easy to use! What problems are you solving with ...

Business Development

What do you like best? We are able to instantly verify patient insurance to qualify patients for our procedure. What do you dislike? There are times when the information is incorrect and we have to call to verify information. What problems are you solving with the product? What benefits have you realized? We are able to qualify patients immediately. This has cut down on follow up calls.

Fastest Insurance Verification

What do you like best? I love using availity for quick accurate results. It’s a lot easier than calling each insurance company and dealing with that hassle of a time. What do you dislike? Sometimes it does not have all the info i’m needing. What problems are you solving with the product? What benefits have you realized? Availity has changed the pace of my work and saved me a lot of time on calling insurance companies.

Quick insurance verification

What do you like best? I like the fact that I can do a quick insurance verification without having the call a patients insurance company. What do you dislike? The one downside is that the information isn't always accurate. What problems are you solving with the product? What benefits have you realized? We are solving the issue of needing quick information about a patients insurance in order to schedule them. Availity allows us to see if a patient will or will not be covered by ...

Insurance Information

What do you like best? Availity is very useful in determining medical claim status and patient eligibility for many different insurance policies! What do you dislike? Not every insurance has the "appeal" feature to appeal or dispute denials online. Recommendations to others considering the product: Very useful tool for front-desk duties in verifying eligibility and benefits and very useful for medical billing verifying claims and status. What problems are you solving with the ...

Efficiency

What do you like best? When working properly it is very thorough. What do you dislike? There are often long delays and errors. Many times the system is down. What problems are you solving with the product? What benefits have you realized? Verifying insurance for ER patients in real time.

Convenient

What do you like best? I like how user friendly the application is and how it allowed for quick access to info that can otherwise take a very long time to receive. What do you dislike? I dislike how many qualifications you can make when looking up an insurance plan. Sometime I do not always have the DOB or the NPI number. Recommendations to others considering the product: It can be very thorough in its investigation of insurance claims, but this can cause issues where Availity ...

amazing

What do you like best? my favorite thing is that i can look up many insurance plans without having to sit on hold with a insurance company, i can just get the information i need right off the site and there is so much to get the can help our practiced What do you dislike? sometimes it does not work or show the amount the patient has met, sometimes the wording is confusing Recommendations to others considering the product: very easy to use and very helpful to medical practices ...

Best resource to review health insurance benefits.

What do you like best? Setting up new employees is very easy with access and to do a password reset. What do you dislike? There sometimes when the site is down although this problem doesn't not last long. Recommendations to others considering the product: The Availity portal offers healthcare providers with free access to real-time information and instant feedback in a consistent format regardless of the payer. What problems are you solving with the product? What benefits have ...

Great All payer billing software

What do you like best? I like that I am able to bill multiple insurance companies through one program. This allows me to reduce the time spent on paperwork. What do you dislike? They do not have all insurance companies. They do provide alternatives though. Recommendations to others considering the product: It is a great solution for billing multiple insurance companies What problems are you solving with the product? What benefits have you realized? It has reduced the amount ...