Automate.io Reviews in April 2025: User Ratings, Pros & Cons

Automate IO has great customer support via videoconference

What do you like best? We've been trying to connect Stripe with Shopify and after 14 days and 10 attempts nothing had been achieved via their chat support. I then escalated the issue to their technical support via phone call and they solve my problem within 2 hours. It was a bad experience turned into a good one. What do you dislike? There support staff seems to be junior on chat and they don't put you to senior right away if they can't fix your problem. I wish they had put me to the ...

Robust automations that make workflows easier for staff and collaborators

What do you like best? Effectiveness of bots and customer service. What do you dislike? Nothing to dislike. Some automations require multiple bots, but this is just a consequence of the task at hand rather than anything on the service provider's end. What problems are you solving with the product? What benefits have you realized? Automate processes to reduce potential errors and lessen data entry tasks.

Amazing customer support!!

What do you like best? Their team is always responsive whenever I have any issues and answer usually right away or within a couple of hours. Whether it's live chat or via video call, they always try to answer all of my questions and even go in to troubleshoot for me which I find saves so much time and energy. I have never seen customer support this responsive and helpful!! What do you dislike? Sometimes it takes a while to load the pages on the website, i.e the Bots or Activity page ...

Best Tool on the Web for Automation

What do you like best? 1. Easy to use interface 2. Supports hundreds of applications to integrate 3. Top notch support team 4. Affordable 5. Never faced any issues in my 2 years as their customer. What do you dislike? 1. Auto retry is not available for basic plan 2. Downloading historical invoices is not possible, and need to ask them via chat. It would be better if they are made available directly for download. What problems are you solving with the product? What ...

Seamless connection between apps, easy-to-use, great features, super responsive customer service

What do you like best? I like it because it is easy, it works fine, you have a lot of integrations; bots run quickly, you have the auto-retry feature if something goes wrong and if you ever need anything, customer support team is one of the most available I found in my life What do you dislike? As per my experience so far, I cannot say of any dislike/downsides Recommendations to others considering the product: It just works fine and seamlessly. You will save a lot of time while ...

Great application - Better service

What do you like best? My bots were having some issues that I was simply chalking up to the service, but one of the representatives, Sagar, reached out to me without me prompting for help to offer some advice on how to clear up my issues. Great service. What do you dislike? Nothing so far. There are a lot of functions to get a grasp on, but I haven't dove into them simply because I don't need them right now. What problems are you solving with the product? What benefits have you ...

Took a little while but we got there in the end

What do you like best? They are quick to come back to you and to check in to see how you are getting on. What do you dislike? I'd like to be able to book in a call for all levels of package that you have brought. I even wouldnt mind paying additionaly for help, maybe per call or per project. What problems are you solving with the product? What benefits have you realized? Connecting our database with our accounts system to create a document for each sale.

Great functionality, well thought out UX. Tons of power here

What do you like best? Ease of setup. They do a great job of anticipating necessary features and building for that while also giving you tons of flexibility to configure your way. What do you dislike? Have to daisy chain a lot of Action together sometimes. 2 min lag time between update in Salesforce and the action firing. Some stuff is confusing but I don't think there's an easier way given the breadth of functionality here. Formatting values could be easier and email templating ...

Automate customer service

What do you like best? Very responsive. Offered help guides immediately, but went the extra mile by creating the fix themselves. Outstanding service. What do you dislike? There is nothing so far that i would say i dislike about Automate. So far they have delivered on their promises and then some. What problems are you solving with the product? What benefits have you realized? I'm not technical and we needed to set up a different BOT with Calendly and InfusionSoft (Keap). The ...

Great solution !

What do you like best? It's very simple to use Automate.io, we can create synchronization beetwen Pipedrive and Google Sheets. What do you dislike? Nothing ! All is very nice with this solution :) What problems are you solving with the product? What benefits have you realized? We can sync datas to create a financial dashboard of our company.