Automate.io

Great support and flexible features

What do you like best? The bots are great but the support to help with my complex flows has been first rate What do you dislike? Perhaps some of the wording within the bots could be simpler What problems are you solving with the product? What benefits have you realized? Resource scheduling between apps

Amazing Solution, Fast Support

What do you like best? The tool is straight-forward enough to build out for even people such as myself who are not as versed in developing bots, yet when I run into trouble their live support is there to help and jumps in to make changes based on my needs. Highly recommend. What do you dislike? There are some limitations like when records are deleted from one database and getting that over to sync with another can be tricky, as well as limitations on multi-select fields that are ...

Truly excellent support, and incredibly powerful software.

What do you like best? Migrating from Zapier was super easy, and for anything I was a little unsure about, the SUPPORT was incredible. The automate.io team truly care about helping. I also like the pricing. What do you dislike? Sometimes, I'm not sure why I have encountered an error with something, perhaps I've set it up wrong...but this is due to my inability to troubleshoot this stuff. When I contact Jay, or someone from support, I receive excellent help! Recommendations to ...

Brilliant product and interface.

What do you like best? Usability, live support, documentation, product features and ease of creating a bot. What do you dislike? A little on the costlier side in terms of pricing as dependency on a product like this will be huge for early stage startups and small teams. What problems are you solving with the product? What benefits have you realized? Marketing Automation, Workflow automations, Transactional Emailers

Great UI & Squarespace Integration

What do you like best? We like Automate.io so much that we're transitioning our workflow there from Zapier. The UI is great - we love being able to see all of the actions at once. What really made us switch is the Squarespace order integration. What do you dislike? Least helpful is that the Stripe integration does not show data such as the transaction fee. What problems are you solving with the product? What benefits have you realized? We are able to view, evaluate, and share ...

Automate IO has great customer support via videoconference

What do you like best? We've been trying to connect Stripe with Shopify and after 14 days and 10 attempts nothing had been achieved via their chat support. I then escalated the issue to their technical support via phone call and they solve my problem within 2 hours. It was a bad experience turned into a good one. What do you dislike? There support staff seems to be junior on chat and they don't put you to senior right away if they can't fix your problem. I wish they had put me to the ...

Robust automations that make workflows easier for staff and collaborators

What do you like best? Effectiveness of bots and customer service. What do you dislike? Nothing to dislike. Some automations require multiple bots, but this is just a consequence of the task at hand rather than anything on the service provider's end. What problems are you solving with the product? What benefits have you realized? Automate processes to reduce potential errors and lessen data entry tasks.

Amazing customer support!!

What do you like best? Their team is always responsive whenever I have any issues and answer usually right away or within a couple of hours. Whether it's live chat or via video call, they always try to answer all of my questions and even go in to troubleshoot for me which I find saves so much time and energy. I have never seen customer support this responsive and helpful!! What do you dislike? Sometimes it takes a while to load the pages on the website, i.e the Bots or Activity page ...

Best Tool on the Web for Automation

What do you like best? 1. Easy to use interface 2. Supports hundreds of applications to integrate 3. Top notch support team 4. Affordable 5. Never faced any issues in my 2 years as their customer. What do you dislike? 1. Auto retry is not available for basic plan 2. Downloading historical invoices is not possible, and need to ask them via chat. It would be better if they are made available directly for download. What problems are you solving with the product? What ...

Seamless connection between apps, easy-to-use, great features, super responsive customer service

What do you like best? I like it because it is easy, it works fine, you have a lot of integrations; bots run quickly, you have the auto-retry feature if something goes wrong and if you ever need anything, customer support team is one of the most available I found in my life What do you dislike? As per my experience so far, I cannot say of any dislike/downsides Recommendations to others considering the product: It just works fine and seamlessly. You will save a lot of time while ...