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LB
lea b
03/16/20
Easy to setup and leads sales
What do you like best? Very helpful, easy to set up, leads sales. What do you dislike? Honestly, nothing. It's a great app for everyone. What problems are you solving with the product? What benefits have you realized? More personalized sales, better customer experience
G
Guive B
08/30/19
Partner at L’Oreal
What do you like best? Automat is an incredibly innovative platform that quickly can turn around services around AI that can increase customer engagement significantly What do you dislike? Nothing to dislike the company and platform is awesome What problems are you solving with the product? What benefits have you realized? We are working on more and more personalized marketing and services with tech around AI which requires us to collaborate with partners like Automat
JL
Jaqueleen L
08/29/19
Beauty Conversation Experts
What do you like best? Automat has been an excellent partner in building our brand's first Messenger Bot. Their deep industry experience specialized in beauty helped us jump several steps ahead and streamline the process. They were able to help shape our goals for the experience to be in line with an ideal beauty consumer user experience. Automat also was INCREDIBLY responsive at every hurdle we encountered. They went above and beyond building out connections to other vendor's tools ...
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ES
Executive Sponsor in Financial Services
08/27/19
True Conversational Commerce
What do you like best? Automat is the most advanced conversational sales agent in the category. Period. What do you dislike? I would like to see Automat expand into other conversational channels and edge devices. It needs to go big! What problems are you solving with the product? What benefits have you realized? In financial services, Automat is proving its value in account scheduling and sales engagement.
RB
Robert B
08/27/19
Turning Conversations into something Meaningful
What do you like best? Automat's key strength is in the power of their technology to allows us to scale conversational marketing/sales efforts. They are really driving the conversational space with their breakthrough technology. Second, their collaboration with us has been truly exceptional. Always willing to partner closely, generate new ideas and super responsive with all of our needs. What do you dislike? Automat used to be only messenger but now they have added new channels ...
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ES
Executive Sponsor in Consumer Goods
08/27/19
The Experts in AI-driven Conversational Marketing
What do you like best? Automat's team is hands on, and shares a wealth of experience in not only messaging but in all channels that require personalized, dynamic conversations with consumers. From social messaging to voice, the distinction in conversational companies is the intelligence behind it. What do you dislike? I think Automat's pricing model can be somewhat cost prohibitive. However, I have seen efforts to bring lower cost pilots to the table which is ver What problems are ...
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AL
Amy L
08/26/19
Best Team in the Biz
What do you like best? It's always about the team and the Automat team is not only the best in the biz but they are a delight to work with. Collaborative, timely and always bringing fresh, new and industry leading ideas. Launching the world's first influencer chatbot for CoverGirl was a huge project and it went smoothly and has stood the test of time. What do you dislike? That I don't have more projects to collaborate with them on. What problems are you solving with the product? ...
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AE
ahmed e
08/20/19
Very smooth
What do you like best? that the team was quick and always proactive. What do you dislike? the time zone difference which makes it hard to connect via call What problems are you solving with the product? What benefits have you realized? the methodology of working together with auto mat was very productive and made the work faster with less hassle
JW
Jeff W
08/26/19
A great partner to work with!
What do you like best? Automat was a great partner to work with in developing a conversational marketing experience/chat bot for one of our clients, Covergirl, called the KalaniBot. Their expertise in natural language processing, conversational design as well as backend analytics allowed our team the ability to deliver a seamless launch for the brand and users alike. Additionally, Automat's conversational AI platform complimented our own feedback driven data insights to result in an ...
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ES
Executive Sponsor in Financial Services
08/26/19
Great team, lots of creativity and excellent proactive leadership.
What do you like best? Automat assembled a team of rock star for the conversationnal AI space. They bring a lot of real life experience using AI and speach analytics to deliver solutions that work and meet a real customer need. What do you dislike? While their focus on conversational marketing is very forward looking, they seem to be ahead of the market and customer behavior. In some context this is a great advantage, for our current need, this approach is less applicable. What ...
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