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7.8

Spot Score

Aurea CRM - CRM Software

Aurea CRM Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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Aurea CRM Reviews & Ratings

4.1

Very Good

Based on 46 ratings & 17 reviews

Rating Distribution

Excellent

(9)

Very Good

(6)

Good

(2)

Poor

(0)

Terible

(0)

Expert's Review

Aurea CRM emerges as a powerful and dynamic customer relationship management tool that excels in streamlining sales processes, improving customer interactions, and enhancing team productivity. Users have praised its extensive functionality, particularly in managing customer information, tracking sales pipelines, and facilitating efficient decision-making for ...Read more

Aurea CRM pros and cons

  • Simplifies managing customer interactions by centralizing customer information and streamlining workflows.

  • Provides strong customization options, allowing companies to tailor the CRM to specific business needs.

  • Accessible on multiple devices (iPad, iPhone, Android) with real-time updates for optimized mobility.

  • Improves decision-making with clear tracking of sales and KPI data, and historical customer records.

  • Some users face a steep learning curve initially, especially new employees or those with limited technical expertise.

  • Sluggish loading and occasional performance delays can be frustrating during data migration or operations.

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Showing 1-10 out of 17

AM

Andy M

11/24/20

4.5 out of 5

Concrete and secure sales Aurea CRM !!

What do you like best? We decided to give it a try by allowing you to use your system where we could find each specification of the tool and showing itself the detailed operation of how to make sales, for us it was immediately the best possible solution I love how we can use this system and directly coupled to our Company because it allows me to bring traffic, we can use it in any marketing system to broaden the search and attract new customers, we have not had any kind of problem with ...

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AI

Administrator in Automotive

07/16/20

3.5 out of 5

Decent app for Managing Customer Relations effectively

What do you like best? Easy to handle for me but my team faces issues. Customer Relations has become much easier due to this application What do you dislike? User friendliness needs to be given priority. Everybody is not technically expert. Subordinates of 50+ age groups faced issues while operating Recommendations to others considering the product: Easy tool to manage customer relations, highly recommended for CRM What problems are you solving with the product? What ...

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MG

Manish G

04/21/20

4 out of 5

Helpfull in Management and improving customer sales

What do you like best? Clearly structured summary of the most important customer information and activities . I really appreciate the work done on this application and i really used it .It is really helpfull in sales management. Aurea is helpful in management of customers information . And In past years it really improved working . What do you dislike? I would say it lacks in some steps so It should be seen to overcome , data loading. It is somewhere difficult to handle. ...

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NM

Nelius M

10/26/19

4 out of 5

EFFICIENT IN MANAGING CUSTOMERS INFORMATION

What do you like best? Customers information is easily managed. Members can easily log in using their mobile devices to access important information in real time. Workflow is streamlined with limited time wastage. The tool is user friendly and can be easily integrated with other system such as outlook and others. History of Customers is securely managed . What do you dislike? Sometimes it it is time consuming since it takes lot of time to load. Recommendations to ...

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HF

Helena F

10/23/19

4 out of 5

Aurea CRM will help improve the performance of your sales department.

What do you like best? Work history - It is extremely useful, with it we can access the work history of our consultants and have access to various types of information such as the time the employee was involved in negotiating with the client, what was the sales policy, promotion offered and many other information that help us in future projects and decision making. What do you dislike? One of the problems with Aurea CRM is its data loading tools, it definitely needs improvement, it ...

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UI

User in Information Technology and Services

10/22/19

3 out of 5

Using Aurea CRM

What do you like best? Tried the Cloud-based CRM solution in areas, supporting energy, retail and the insurance industries. It was used to manage sales, marketing, team activities, sales pipeline, KPIs and more. It ease of use was faily good as well as its featurea and functuinality. NIce mobile access option What do you dislike? Lack of other basic features such as email marketing, lead scoring, task management. The support at the beggining was not that good, but now a days has ...

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JP

John P

09/24/19

4 out of 5

Comprehensive CRM Solution

What do you like best? After the takeover of an update by Aurea, any development of the computer code was ab initio open, with some poor support. However, this has improved considerably once more in recent years. What do you dislike? One notices the software's a few years of expertise with several CRM comes. The useful scope and also the support of CRM processes ar nice, the campaign management is trying to find its same, utterly different trade templates facilitate the difference ...

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JL

jorge l

02/03/19

5 out of 5

Sencillez y facilidad, todo en uno

What do you like best? Aurea es sencillo y facil de utilizar en la empresa. Lo podemos usar para los proyectos y resulta intuitivo. Lo utilizamos desde hace varios años y seguiremos con Aurea muchos mas. What do you dislike? Se puede observar en alguna ocasión algo de lentitud en el programa pero salvo esto funciona de maravilla. What problems are you solving with the product? What benefits have you realized? Fácil contacto con el cliente es un sistema genial de CRM. ...

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PM

Paula M

02/02/19

5 out of 5

Fantástica

What do you like best? Es facil de utilizar y entender Aurea. Resulta fantastica para el uso empresarial. Podemos crear areas para problemas comerciales de forma individual y lo podemos usar en todas las areas de la empresa. Usamos todas las versiones que tienen como Android, Iphone.. What do you dislike? Al principio puede resultar complicada y mas para las nuevas incorporaciones y hay que dar tiempo para acostumbrarse a ella. What problems are you solving with the ...

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UI

User in Information Technology and Services

01/26/19

4 out of 5

Gets the basics right

What do you like best? If you have access to Aurea you can scale the relationship to include further enterprise solutions that they have on offer. What do you dislike? Not super common out there tool so requires getting used to. What problems are you solving with the product? What benefits have you realized? Standard CRM platform functionality like prospect management, documentation, customer engagement etc.