Elevating service and efficiency in learning organizations.
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SK
Steve K
01/26/19
spoke
What do you like best? I really like spoke for HR because it allows employees to use a FAQ essentially to get answers rather than meeting with hr reps. What do you dislike? I dont like the fact that spoke doesnt have the answer to everything which defeats the purpose. Recommendations to others considering the product: get slack as well and use them hand in hand What problems are you solving with the product? What benefits have you realized? I used spoke as a ...
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AI
Administrator in Non-Profit Organization Management
12/12/18
Great! But you have to put in the work.
What do you like best? It's AI ability to adjust questions and find similar answers. What do you dislike? It's hard to adjust if this is not something your staff are used to. The culture adjustment can be hard. It does take away a personal element as well. What problems are you solving with the product? What benefits have you realized? The overwhelming amount of one-off request and storing important information that all staff need.
