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Athenahealth EHR - EHR Software

Athenahealth EHR Reviews in February 2025: User Ratings, Pros & Cons

Efficient care, ahead of the curve.

3.3

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Athenahealth EHR Reviews & Ratings

3.3

Good

Based on 26 ratings & 30 reviews

Rating Distribution

Excellent

(5)

Very Good

(11)

Good

(6)

Poor

(0)

Terible

(8)

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Showing 1-10 out of 30

JP

Joanne P

01/04/24

5 out of 5

"Helps both patients and staff with scheduling."

What do you like best about athenaOne? Helpful for both office and patients. Easy scheduling. What do you dislike about athenaOne?

MK

Mitchell K

09/09/23

4 out of 5

"Difficult to navigate"

What do you like best about athenaOne? I loved the use of systems combined with the amazing customer support staff. Anytime I had a question they were there to help immediately

MM

Melissa M

08/02/23

2.5 out of 5

"Sinking like the Titanic....with no real lifeboats being offered."

What do you like best about athenaOne? AthenaOne does close loops for processes. The system intentionally directs data where it should go on clinical side. Also, it makes an effort to respond to customer concerns and ideas- which you are able to vote on in Success Community.

MM

Melissa M

08/02/23

2.5 out of 5

"Sinking like the Titanic....with no real lifeboats being offered."

What do you like best about athenaOne? AthenaOne does close loops for processes. The system intentionally directs data where it should go on clinical side. Also, it makes an effort to respond to customer concerns and ideas- which you are able to vote on in Success Community.

DW

David W

06/27/23

0 out of 5

"Disgusting implementation experience - never again"

What do you like best about athenaOne? The system itself does seem to be good once it is setup, however, setup is horrible, confusing, and the "team" assigned may know less than you do about how the system works. Support after implementation is good enough, however, it does not come pre-setup with any reasonable amount of pre-formatted tools, reports, workflows, or basically anything to operate a standard medical practice. Disgusting. I can't really say I like anything about it to be ...

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DW

David W

06/27/23

0 out of 5

"Disgusting implementation experience - never again"

What do you like best about athenaOne? The system itself does seem to be good once it is setup, however, setup is horrible, confusing, and the "team" assigned may know less than you do about how the system works. Support after implementation is good enough, however, it does not come pre-setup with any reasonable amount of pre-formatted tools, reports, workflows, or basically anything to operate a standard medical practice. Disgusting. I can't really say I like anything about it to be ...

Read more

AU

Anonymous User

05/10/23

1 out of 5

"Horrible training"

What do you like best about athenaOne? Font size...LOL. I can't think of anything What do you dislike about athenaOne?

AU

Anonymous User

05/10/23

1 out of 5

"Horrible training"

What do you like best about athenaOne? Font size...LOL. I can't think of anything What do you dislike about athenaOne?

MT

Maria T

03/31/23

4.5 out of 5

"Convenient and easy to share and update electronic records"

What do you like best about athenaOne? The sections in a patient record are well organized and common symptoms are available to click on, saving time on typing. I like there are pictures beside each patient name to make finding their records faster and easier. There is also a sign in page of all the providers so it is easy to keep track of who saw and participated in record keeping of the patient.

DS

Dannielle S

03/21/23

4 out of 5

"Athena isn't perfect but it's pretty good"

What do you like best about athenaOne? I like that the interface is purple. Also, for the most part it's easy to use. I really like Athena text. The scheduling is probably the easiest part of the program. Labeling and organizing documents is pretty easy too. I also like that it doesn't take long to verify most insurances