AskNicely Reviews in February 2025: User Ratings, Pros & Cons

"nice interface, easy api, excellent support, solid interface."

What do you like best? the api has saved me tons of work. support has been great getting back to me when I've had questions, even if they are not the smartest ones :) the interface is really nice and stable What do you dislike? I wish I could I use the api to post replies programmatically on customer reviews, the automated workflows get close to that but not quite. also searching for a client response is a bit clunky but overall works ok. templates use to build replies seem to be text only, ...

"Easy to implement. Easy to use. Love it!"

What do you like best? AskNicely allows our multi-location business to serve our customers in a consistent way across all of our locations. Our leadership team can no longer have "eyes on the ground" at all times, so AskNicely allows us to have at least an idea of how all of our locations are performing at once. As we continue to get feedback from our customers, we'll be able to implement changes in our fitness studios that will keep our customers happy. What do you dislike? It's pretty ...

"User Friendly Review System"

What do you like best? Its a very user friendly website with easy filters. What do you dislike? So far no complaints with regards to the software Recommendations to others considering the product: User friendly software What problems are you solving with the product? What benefits have you realized? It has made us to understand our customer feedback and also to respond them immediately with various titles.

"User Friendly Review System"

What do you like best? Its a very user friendly website with easy filters. What do you dislike? So far no complaints with regards to the software Recommendations to others considering the product: User friendly software What problems are you solving with the product? What benefits have you realized? It has made us to understand our customer feedback and also to respond them immediately with various titles.

"Meaningful Data + Intuitive Admin UI + Top Notch Support = Exceptional UX"

What do you like best? The dashboard offers meaningful information at a glance. It is easy to create/maintain surveys and has proven effective for gathering meaningful feedback about our products and services. Survey results are easily consumed by Data Management and Business Intelligence tools. API documentation is accurate and thorough. AskNicely support is friendly and helpful. Their effective use of GIFs sets them apart. What do you dislike? Nothing in particular stands out that really ...

"Meaningful Data + Intuitive Admin UI + Top Notch Support = Exceptional UX"

What do you like best? The dashboard offers meaningful information at a glance. It is easy to create/maintain surveys and has proven effective for gathering meaningful feedback about our products and services. Survey results are easily consumed by Data Management and Business Intelligence tools. API documentation is accurate and thorough. AskNicely support is friendly and helpful. Their effective use of GIFs sets them apart. What do you dislike? Nothing in particular stands out that really ...

"Innovative, Responsive & Professional"

What do you like best? I have found the level of support and the interactions with AskNicely to be fantastic. We're currently trialing a new frontline team member product with AskNicely, and they have listened to our feedback and implemented improvements and suggestions very quickly. I find that they think clearly about the end user and producing systems that will drive changes in behavior and results, rather than just providing pure analytics/data functionality. I found AskNicely to be ...

"Innovative, Responsive & Professional"

What do you like best? I have found the level of support and the interactions with AskNicely to be fantastic. We're currently trialing a new frontline team member product with AskNicely, and they have listened to our feedback and implemented improvements and suggestions very quickly. I find that they think clearly about the end user and producing systems that will drive changes in behavior and results, rather than just providing pure analytics/data functionality. I found AskNicely to be ...

"Very powerfu land flexible"

What do you like best? Customizable survey and workflows allow us to do lots of segmentation and reporting across different departments, team members, job types, and more. We can send a different survey to different customer types and get feedback on just the right things we are wanting to get feedback on What do you dislike? The only thing it is really missing that other reputation/feedback softwares have is online reputation monitoring on Google/Facebook, etc. to track external ...

"Very powerfu land flexible"

What do you like best? Customizable survey and workflows allow us to do lots of segmentation and reporting across different departments, team members, job types, and more. We can send a different survey to different customer types and get feedback on just the right things we are wanting to get feedback on What do you dislike? The only thing it is really missing that other reputation/feedback softwares have is online reputation monitoring on Google/Facebook, etc. to track external ...