ARC Facilities Reviews in April 2025: User Ratings, Pros & Cons

"ARC Facilities has been the solution to organizing & managing our plans & drawings and more!"

What do you like best about ARC Facilities? Ease of use. The software is very intuitive and requires minimal training. This is important if you expect your staff to use it. What do you dislike about ARC Facilities? Not a lot. Probably the only drawback is the ability to save CAD files (vs. just PDF). Recommendations to others considering ARC Facilities: Be somewhat selective on the drawings and manuals you upload (i.e. - don't need obscure drawings or manual for your power drill). What ...

"Facilities"

What do you like best about ARC Facilities? Having the shut off inventory at the hands of the maintenance staff appears to be a time saver in daily maintenance and emergency situations What do you dislike about ARC Facilities? To new to the system to gauge negative issues. Was expensive. What problems is ARC Facilities solving and how is that benefiting you? N/A

"Sometimes App isn't as responsive as we would like."

What do you like best about ARC Facilities? Useful to have all information organized in one location. What do you dislike about ARC Facilities? The way the files are structured in the app and how to navigate around to those files. What problems is ARC Facilities solving and how is that benefiting you? Having all pertinent information in one location for all users to have access to in an emergency. We haven't had to utilize it in an actual emergency yet.

"Easy to use and extremely useful!"

What do you like best about ARC Facilities? I really enjoy the fact that I can get easily pin any areas in question for my staff to know exactly where my concerns are. That along with the detailed descriptions on all our sites is what helps the most for any new staff coming in. What do you dislike about ARC Facilities? No dislikes so far. The app works great. What problems is ARC Facilities solving and how is that benefiting you? It helps train new staff by showing them certain equipment ...

"ARC document management for healthcare"

What do you like best about ARC Facilities? We really liked the front end customer service. Our project manager was very engaged and easy to work with. The main advantage was being to access documents remotely through a smartphone. What do you dislike about ARC Facilities? We were a little challenged with working through a manual process to upload documents through a project manager. It would have been more efficient if the customer could upload the documents through the web-based ...

"Decades of priceless knowledge in the palm of my hand!"

What do you like best about ARC Facilities? ARC's "emergency" module is a lifesaver. We are a 3 campus district with more than 700k square feet of facilities and minimal support staff. Being able to access utility shutoff information and emergency resources within a few minutes in the palm of my hand is an incredible resource. What do you dislike about ARC Facilities? The ARC Facilities app is limited to Apple IOS. However, Windows users still have complete access to the database through ...

"Putting information at our fingertips"

What do you like best about ARC Facilities? The ARC Facilities platform puts needed information in the hands of staff to quickly locate shut-offs, access points, and equipment. Also able to link needed policies and procedures related to the location or equipment in the system. What do you dislike about ARC Facilities? So far, we have not found anything to improve. What problems is ARC Facilities solving and how is that benefiting you? Easily able to find equipment locations through a simple ...

"ARC for Life Safety"

What do you like best about ARC Facilities? ARC is easy to use with all of our devices intergrated onto one tracking platform. Ipad and CarePhone makes it a seamless mobile solution. What do you dislike about ARC Facilities? No issues since deployment, would use again. What problems is ARC Facilities solving and how is that benefiting you? Easy to use tracking software on the platform

"Overcoming the fear of change"

What do you like best about ARC Facilities? Arc personnel has been able to help our employees see change can be good by providing on site training and readily available on using the Facilities program. What do you dislike about ARC Facilities? I have found no downsides to date, ARC staff consistently keeps in contact and easily accessible when needed. Recommendations to others considering ARC Facilities: I would recommend meeting with ARC staff and if still in doubt make contact with others ...