Apty.io Reviews in April 2025: User Ratings, Pros & Cons

Software adoption has never been easier.

What do you like best? The guided workflow provides the information to the managers and the users to easily navigate through Workday. The data validation feature helps to avoid errors What do you dislike? We haven’t faced any problem while using Apty. What problems are you solving with the product? What benefits have you realized? We used Apty to improve user navigation in our HR system. Apty’s guided workflow provided a great experience across the platform. It decreased our ...

Aptly helps with adoption

What do you like best? Creating walkthroughs is a breeze as one can create it without any prior knowledge. I have used some of the on-boarding tools in the past which usually demand certification. But with Apty, you don’t need one. Also, they have incredible support, they are just a call away, whenever we faced some difficulty they were there to guide us through. What do you dislike? Well, when the project was getting started, we were unable to create SCORM guides but now we are able ...

Great combination of two software solutions

What do you like best? Apty's on-screen guidance helps users while they work. This reduces the time spent on watching videos or reading manuals. Now our employees have more time to spend on actual work. What do you dislike? It would be better if there was an Apty community/forum where everyone shares their problems and experience in improving the platform. What problems are you solving with the product? What benefits have you realized? We use Apty to onboard our new employees, ...

The right solution for the right software.

What do you like best? The usage tracking system provided by Apty helped us to identify how our users interact with the software. These insights help us measure user adoption and improve the user experience. What do you dislike? We haven’t found anything yet. It’s been good so far. What problems are you solving with the product? What benefits have you realized? We tried using Apty to solve the problems faced by our sales team. Apty helped our sales team by providing easy ...

Awesome support

What do you like best? The Apty support team is the best. This has been one of the easiest tools to implement because they’ve made everything so simple. They’re a pleasure to work with. What do you dislike? We just finished our implementation so we haven’t got a chance to use all the features yet, but everything we’ve done so far is great What problems are you solving with the product? What benefits have you realized? We got Apty as a part of our new CX solution implementation. ...

Big help for users

What do you like best? Helps new users figure out what to do without bugging IT with simple requests. What do you dislike? We ran into a couple issues getting this working on mobile, but it was something we had done wrong. Their support team helped us fix it in a flash. What problems are you solving with the product? What benefits have you realized? We started using Apty for the on-screen guidance. Our team can now use our applications better and with less support.

Incredible Product, Terrific Support, Proactive Team

What do you like best? They have a terrific customer success team. In the initial phase, we were worried about the whole transformation, but their team was highly reactive and guided us through the implementation process with ease. They are very approachable as our team was always able to reach them. What do you dislike? There are not many, user groups and knowledge center would help Recommendations to others considering the product: As a whole Apty’s team is proactive, open to ...

Great tool to help users

What do you like best? It’s really easy to use. The on-screen help is there if a user needs it, but it doesn’t get in the way if someone doesn’t need it. What do you dislike? We use Apty with one of our own internal application. Our internal app only runs on IE. Apty supports it for now, but I’m worried about that changing with future releases. What problems are you solving with the product? What benefits have you realized? We use Apty to provide support. Using Apty most ...

Great tool with excellent support

What do you like best? The Apty team is awesome and really responsive. They’ve been a huge help during our implementation. What do you dislike? I haven’t found anything yet, but we’ve only been live a couple of months. What problems are you solving with the product? What benefits have you realized? Apty helps our agents process tickets more quickly. The workflows enable users to move through all the steps quickly.

Impressive and Engaging Solution

What do you like best? The customer success team is a big plus for us. They are proactive, responsive. Though the software is great but their support is incredible. What do you dislike? None whatsoever. We haven't experienced any issues yet. What problems are you solving with the product? What benefits have you realized? We invested in Apty for creating a data validation system inline with our compliance. We not only used this feature but also leveraged many unique aspects ...