Apty.io Reviews in April 2025: User Ratings, Pros & Cons

Changed the way we interact with Salesforce

What do you like best? Apty shows me exactly what to do inside Salesforce, and I love it. It makes the new new Lightning version so much better. What do you dislike? Nothing. It has been working great for me What problems are you solving with the product? What benefits have you realized? Our company rolled out Apty as a part of our changeover to Salesforce lightning. It made the change much easier. We got up to speed on the new layout much faster this way.

Application usage analytics are really helpful.

What do you like best? We can track and analyze what users are doing in the system. Most importantly we can help them where they need help by looking into the areas where they need more help and taking longer time to complete tasks. What do you dislike? Doesn’t work for desktop applications but that’s expected I guess. Recommendations to others considering the product: Personalization of content is very easy and worked great for us. What problems are you solving with ...

Great Analytics

What do you like best? There are many features we like about Apty. Their analytics are helpful in finding the gaps in user adoption. We use them to help to improve our guides and walkthroughs. What do you dislike? At first we thought customized workflows for each job function couldn’t be created but we were wrong. Their customer success team helped us customize it based on job function and deploy it. What problems are you solving with the product? What benefits have you realized? ...

Fantastic walkthroughs and easy to create Workflows

What do you like best? I have used other solutions in the past. Though they were good but Apty is even better. The reason is it’s editor. It’s a lot easier to use. No coding or scripting is required. What do you dislike? There was small issue in the deployment which delayed the initial release but handled well by their customer success team and was rectified immediately. What problems are you solving with the product? What benefits have you realized? We run it on one of ...

Apty analytics changed the way we look at our application usage

What do you like best? Apty is remarkably powerful, yet flexible to fit our essentials in on-demand training of users and Apty customer support team is easily approachable, cooperative and knowledgeable. What do you dislike? It took a couple of dats to get a hang of the editor but it was smooth after that Recommendations to others considering the product: In a highly competitive environment, Apty is a game-changer that stands out with its unique features What problems are you ...

Best way to onboard users

What do you like best? We’ve saved so much time with Apty. It works great for showing new users how to get around our application and find what they need. What do you dislike? It’s pretty easy to setup Apty for web access but configuring it for mobile required a little more technical expertise and heavy lifting on our end. What problems are you solving with the product? What benefits have you realized? Apty is the primary way we onboard new users. We don’t spend near as much ...

Awesome product and supportive team

What do you like best? The in-app guidance gives a good user experience. Publishing walkthroughs is really easy with their workflow editor. We can quickly create and publish new content. What do you dislike? Nothing. Any problems we’ve had or things we’ve asked for they either solved or included in their next release. What problems are you solving with the product? What benefits have you realized? We use Apty for training and real-time support for our HCM application. It’s ...

Terrific product, incredible features and affordable price

What do you like best? It has all the necessary features to make user onboarding better. They have numerous features for guidance and spport most of which can be implemented immediately. The great point is they are affordable and give high quality of support. What do you dislike? We faced some problems to create a few complex data validations in a specific way but this was updated in their latest version. What problems are you solving with the product? What benefits ...

Data validation and on-screen help

What do you like best? We purchsed apty for the validation capabilities. Apty gives us the flexibility to create the dynamic validations we need to ensure things comply with our regulatory requirements. What do you dislike? Apty did most of what we wanted out of the box but we did have to get some help with some scripting for some custom validations. Recommendations to others considering the product: When shopping for a tool like this, ask each vendor to show you how they'd ...

Perfect solution for any software adoption.

What do you like best? It can be implemented almost immediately and starts providing results. What do you dislike? Get more features out sooner! The roadmap looks great but we need them soon What problems are you solving with the product? What benefits have you realized? Cross application workflows are great reducing our users time in completing the tasks.