Apty.io Reviews in April 2025: User Ratings, Pros & Cons

Big step forward in terms of user adoption for SaaS

What do you like best? I like the effort and flexibility shown by the APTY team to helping us come up with solutions to our user adoption issues faced throughout our software processes. What do you dislike? Nothing to realistically dislike. I would like to be free but that's unrealistic. Recommendations to others considering the product: Get a proof of concept and see the value they can deliver to your organisation. What problems are you solving with the product? What ...

A Powerhouse tool that is built to drive quick results

What do you like best? An incredibly powerful tool that has everything and more you would expect out of a DAP. It is versatile, dynamic, simple yet super rich in features. The more we use Apty, the more the validation that we made the right choice. We’ve heard great things from our users too about the ease of use. We couldn’t have found a better tool than Apty. What do you dislike? I have to honest and admit that I have yet to find something disappointing in the product. What ...

Easy to deploy and quick to deliver impact

What do you like best? Apty is a complete package that exceeds all expectations. It is possibly the only one which goes way beyond the typical functions of a DAP and surprisingly easy throughout for a tool with such strong capabilities. An intelligent software adoption product that helps you answer the right questions by helping you understand user behavior before you design a remedy for adoption! What do you dislike? More a suggestion that would make this product a more complete – I ...

Customer Success Manager at SAAS based Company

What do you like best? Apty has helped us to increase product adoption from the end-user perspective and also help us in capturing insights like most used features of the product which is a remarkable element..! What do you dislike? I really have yet to get there. So far so good. Recommendations to others considering the product: Must go for Apty to improve customer experience and product adoption. What problems are you solving with the product? What benefits have you ...

Apty for onboarding new customers

What do you like best? Speedy and reactive UI, modern look and feel, great Support team, great Implementation Engineers, receptive Product team. Priyanka is an amazing asset to the Apty team. We are fortunate to have Amit on our side pushing for our critical enhancement requests and bug fixes. What do you dislike? Can be difficult to edit workflows at times having to navigate between an app and various browser extensions as well as web app. Recommendations to others considering the ...

Great Customer Service, but the Product and UI has Room to Grow.

What do you like best? Great service! Relatively quick implementation and turnaround on requests. Startup pricing makes it affordable for new companies that need a straightforward solution to application workflows and built-in learning centers. What do you dislike? The backend UI is quite clunky, requiring you to toggle between a web app and installed app. Customization is more limited than what was expected from a tool like this. Recommendations to others considering the product: ...

A Powerful Tool for Improving Software Adoption

What do you like best? The fact that our employees can train themselves with Apty- from the convenience of their workstations, their screens, any time they need help. That’s significant man-hours and the training costs saved! Plus, employee performance is better, and errors have drastically reduced since we implemented Apty. What do you dislike? While setting up everything from scratch, you might feel a little impatient. But once that part is done, it’s a cakewalk. What problems ...

Business partner -Uniqally

What do you like best? We are a small team that has been struggling with software adoption for years now. Since ours is a niche & rather complex product, managing our support has been a nightmare. Our users need handholding at every step. For us, Apty has truly been a game changer on many levels. What do you dislike? I really haven’t come across a situation where I would have liked a feature to have been there but didn’t find it. Apty is end-to-end Recommendations to others ...

Robust value for great value for money

What do you like best? Initially, we were on the lookout for just an onscreen guidance tool. But the more we learned about Apty the more interested we got, because it is a complete solution What do you dislike? I’m just going to say that for all the amazing things that Apty has enabled us to do, I just wish it could somehow rollout email notifications to users that have unfinished workflows. I think that can really take things up a notch. I’m pretty sure this feature doesn’t exist ...

Apty helps us empower our Customers

What do you like best? Apty is an intuitive and robust Digital Adoption platform with very powerful capabilities. Our customers have been able to successfully navigate through and use our product without raising support tickets or making frantic calls to us for help. This is a dream tool for every SaaS product that wishes to empower their customers. What do you dislike? Our experience with Apty has been extremely positive so far. What problems are you solving with the product? What ...