Apty.io Reviews in April 2025: User Ratings, Pros & Cons

A wonderful tool with a wonderful purpose.

What do you like best? The easability of the workflows per tool, user friendliness of the tool. It is simple and best. What do you dislike? None. There is nothing that I did not like about Apty. Recommendations to others considering the product: I have already recommended this tool another Agency where I worked. I would really like the Intel and the commercial communities make use of this tool. What problems are you solving with the product? What benefits have you realized? ...

24/7 Step-by-Step Training with Apty!

What do you like best? Step-by-step training is available to users 24/7 with Apty. Users have the ability to search for needed training any time of the day or night. Apty walks the user through each step and will not proceed unless that step is completed correctly which leads to improved data quality. Apty brings you reduced training costs, increased employee self-sufficiency and a reduction on tech support. What do you dislike? I have not come across anything I don't like about Apty. ...

Effective and easy

What do you like best? Ease and speed of implementation, admin friendly, robust tracking and analytical features. What do you dislike? Still not available on mobile devices. What problems are you solving with the product? What benefits have you realized? Encouraging and tracking digital adoption of newly launched software tools. Cost savings on having to create and deliver static training content for rollout, as well as when new employees join or new features are released, are ...

Innovative application that makes change management easier than never before

What do you like best? Quick Implementation, Integration with major cloud applications, Detailed focus & Analytical insights are the best & powerful features of this application. What do you dislike? So far liking it so much, haven't got any that qualifies a dislike or downside of the application. Recommendations to others considering the product: Looking for better change management in your organisation, Adopt Apty for end users to Adopt. What problems are you solving with the ...

Apty for Medallia SaaS

What do you like best? Apty allows us to confidently launch new SaaS programs throughout all levels of an organization. Through Apty, we are ensured that we are providing all end-users instructions as to how to navigate the platform, specific tasks that are to be completed, as well as analytics on user engagement and understanding. What do you dislike? The SaaS program also has a mobile application in which we would love Apty to also assist with. However I know Apty mobile is ...

Product Adoption and Usage

What do you like best? The low cost of acquisition and implementation of Apty was a no-brainer, especially since we were able to get benefits of the system from day 1. New users were quickly able to learn and navigate complex touch-points on multiple pages with ease. Apty provided us with complete end-to-end usage metrics to see insights into how the system was being utilized and users were running into issues. What do you dislike? Would like to see a user community group in my region. ...

Useful and Unique Extension

What do you like best? It's designed in such a way that it will help the user to navigate properly through various steps. So, it makes the process very easy for the user to understand it and complete it with the help of the Apty. All it needs just a browser extension and then it will automatically starts working. What do you dislike? One thing I dislike is that, user can't go back to the previous step. He/she needs to start the whole process again. Like here I used it with Salesforce ...

Apty is like having "the specialist" sit next to you at work

What do you like best? It's easy to use! I especially like that you can start the training partway through a task and don't have to start from step 1. I also especially like that it makes it very clear what icon or menu is being referred to. It eliminates the need to have "cheat sheets" or Post-It notes for those tasks that you don't do every day, but do just often enough to be annoying. It's like being able to just ask a quick question from a knowledgeable co-worker. What do you ...

Great customer service and easy to use!

What do you like best? The team that helps with any questions or concerns. They are there to reply quickly or schedule a meeting to ensure everything is working well. What do you dislike? Building the information into the system for company use is a bit confusing until you are comfortable with it. What problems are you solving with the product? What benefits have you realized? A system moving to the Cloud and it is changing the look and feel so this will replace the need for training.