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AI
Administrator in Transportation/Trucking/Railroad
09/01/20
Big step forward in terms of user adoption for SaaS
What do you like best? I like the effort and flexibility shown by the APTY team to helping us come up with solutions to our user adoption issues faced throughout our software processes. What do you dislike? Nothing to realistically dislike. I would like to be free but that's unrealistic. Recommendations to others considering the product: Get a proof of concept and see the value they can deliver to your organisation. What problems are you solving with the product? What ...
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UI
User in Information Technology and Services
06/22/20
Business partner -Uniqally
What do you like best? We are a small team that has been struggling with software adoption for years now. Since ours is a niche & rather complex product, managing our support has been a nightmare. Our users need handholding at every step. For us, Apty has truly been a game changer on many levels. What do you dislike? I really haven’t come across a situation where I would have liked a feature to have been there but didn’t find it. Apty is end-to-end Recommendations to others ...
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NS
Naren S
06/22/20
A Powerful Tool for Improving Software Adoption
What do you like best? The fact that our employees can train themselves with Apty- from the convenience of their workstations, their screens, any time they need help. That’s significant man-hours and the training costs saved! Plus, employee performance is better, and errors have drastically reduced since we implemented Apty. What do you dislike? While setting up everything from scratch, you might feel a little impatient. But once that part is done, it’s a cakewalk. What problems ...
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UI
User in Information Technology and Services
06/22/20
Robust value for great value for money
What do you like best? Initially, we were on the lookout for just an onscreen guidance tool. But the more we learned about Apty the more interested we got, because it is a complete solution What do you dislike? I’m just going to say that for all the amazing things that Apty has enabled us to do, I just wish it could somehow rollout email notifications to users that have unfinished workflows. I think that can really take things up a notch. I’m pretty sure this feature doesn’t exist ...
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UI
User in Information Technology and Services
06/21/20
Feature-loaded and Most user-friendly Software Adoption Tool
What do you like best? Apty is just as feature-loaded and more user-friendly than any other DAP around. It is not every day that you come across a product that is relatively young in the market but can give even the most seasoned players in the market a run for their money. What do you dislike? I chose Apty because I liked it the best of all. I can’t think of anything negative. Recommendations to others considering the product: I would recommend Apty to every business that ...
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UI
User in Information Technology and Services
06/21/20
Apty helps us empower our Customers
What do you like best? Apty is an intuitive and robust Digital Adoption platform with very powerful capabilities. Our customers have been able to successfully navigate through and use our product without raising support tickets or making frantic calls to us for help. This is a dream tool for every SaaS product that wishes to empower their customers. What do you dislike? Our experience with Apty has been extremely positive so far. What problems are you solving with the product? What ...
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UI
User in Information Technology and Services
06/21/20
A must-have tool for every employee-focused Enterprise
What do you like best? We spend way lesser time onboarding and training our new employees and the learning curve drastically shorter. Thanks to Apty, we no longer have to worry about whether or not they will be able to understand and use applications. We know it works and even in case of new releases, we know Apty will take care of making it a success. What do you dislike? Nothing negative, really. I’m impressed with what they have already, and I can’t to see what the future of ...
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UI
User in Information Technology and Services
06/21/20
A Powerful Onboarding Software with Fantastic Support
What do you like best? Apty is definitely among the Top 3 Onboarding software which I highly recommend. The fact that while they make our in-house support teams almost redundant, their own support team is ALWAYS there to guide you with any doubt or help you need. It’s amazing how much time & effort we now save, thanks to Apty. What do you dislike? It is not really a negative thing, but for a growing company of their size I am really surprised that they provide impeccable 24/7 ...
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CI
Consultant in Financial Services
06/21/20
Best On-Screen Guidance tool for User Education
What do you like best? User Education has never been this effective & easy. Apty has all the functionalities that we need to train our users to fully understand and leverage the software. This is an investment you will not regret as it helps you understand your users with nuanced data & insights on how they use your product. This will help you cater to their needs better and improve user satisfaction. It’s a win-win. What do you dislike? Just the fact that we did not discover Apty ...
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UI
User in Human Resources
03/20/20
Best Onboarding Tool for management of users
What do you like best? The step by step process to onboard users onto the tool is one of the best features of Apty. Apty introduction video gives a clear idea on how to use the tool which would be really useful for new users. What do you dislike? Till now I haven't faced any issue with Apty, will update the review incase I found any issue in future. Recommendations to others considering the product: If you are looking for less expensive tool which does user management really ...
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