Apto Reviews in April 2025: User Ratings, Pros & Cons

We Love Apto

First, we love Apto as it keeps our salesperson completely organized and on top of his game. Apto customer service is very responsive and helpful. 4 stars instead of 5 simply because there are some quirks in the transition to the updated Salesforce platform which are frustrating and we end up having to switch back and forth between platforms to achieve our preferred results.

Everyday I am getting more organized…

Everyday I am getting more organized and efficient using Apto. It is a powerful enough CRM to get the job done and still easy to use. The response to our questions have always been addressed quickly even though we are a small user. The only reason I give 4 stars instead of 5 is because I have not been able to interface Apto with Outlook for Apple without sending all my data through a third party app.

My team and I have been very satisfied…

My team and I have been very satisfied with APTO. Although there have been some kinks here and there, which is to be expected when migrating to another CRM after years of using another one; however, the tech and support staff at APTO have been excellent. They are diligent, courteous and efficient.

My team and I have been very satisfied…

My team and I have been very satisfied with APTO. Although there have been some kinks here and there, which is to be expected when migrating to another CRM after years of using another one; however, the tech and support staff at APTO have been excellent. They are diligent, courteous and efficient.

We Love Apto

First, we love Apto as it keeps our salesperson completely organized and on top of his game. Apto customer service is very responsive and helpful. 4 stars instead of 5 simply because there are some quirks in the transition to the updated Salesforce platform which are frustrating and we end up having to switch back and forth between platforms to achieve our preferred results.

Everyday I am getting more organized…

Everyday I am getting more organized and efficient using Apto. It is a powerful enough CRM to get the job done and still easy to use. The response to our questions have always been addressed quickly even though we are a small user. The only reason I give 4 stars instead of 5 is because I have not been able to interface Apto with Outlook for Apple without sending all my data through a third party app.

Interface isn't very user friendly for…

Interface isn't very user friendly for beginners. As as admin, it is also difficult to work on the back-end at times. But all in all, the system is nicely constructed and when fluent, I can see the benefits it has to offer.

Apto is a great tool but there are some major flaws

Apto is a great tool but there are some very important features that were never developed. Example, the ability to upload linked contacts, companies and properties all at once from an excel spreadsheet. You must go through the migration team and do this in multiple phases rather then being able to upload on your own. It costs $400 every time to do this. Also, the sales and customer service team is nearly un-responsive.

Wonderful Product!

As a brokerage coordinator, I am the logistical support behind my team's operation. Apto is the logistical support behind me! So helpful to be able to assign tasks to my team members and to have 360 visibility into every deal! Couldn't recommend more. Worth every penny.

Apto For Tenant Rep

As a tenant rep broker, I am meeting with hundreds of people every month. Every conversation is unique, important, and requires follow up. Whether it's checking in on a lease expiration, leveraging my stacks and market knowledge for lease negotiations, or giving a congratulatory call about a family wedding, Apto allows me to stay on top of everything. If done right, these relationships should last a career. Having Apto to ensure that nothing slips through the cracks is essential. I have ...