8.7
Spot Score
Efficient payroll management, with precision and security.
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APS Payroll offers custom pricing plan
APS Payroll consistently stands out as a robust and user-friendly solution for payroll and HR management, often praised for its seamless integration, intuitive features, and exceptional customer support. Many users highlight the streamlined payroll processing, which significantly reduces the time spent on previously manual or cumbersome tasks. Features like the ...Read more
Integration with Sage Intacct simplifies operations and reduces manual work.
Extremely user-friendly, with intuitive features for both admins and employees.
Excellent customer service with responsive, knowledgeable, and dedicated support teams.
Automates complex tasks such as payroll, HR, tax reporting, and benefits management, thus saving time.
Implementation can be disorganized with some inconsistencies and delays in setup or onboarding.
Customization is limited in certain features like deduction fields, reporting, and benefits management.
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AI
Administrator in Warehousing
11/14/19
Very helper Support Team Members, Fast, Friendly Service
What do you like best? Turn around time is within 1 business time for any questions you might have. Fast resolution to any issues that you might have. Very helper support team Members, providing fast, friendly Service. The website interface that they developed is very easy to use and each monthly payroll takes about 10 clicks to complete. Its a matter of clicking through a 5 or so tabs confirming various employee data and payroll hours inputs. Before the transition to APS, I did compare ...
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AI
Administrator in Retail
11/14/19
All in one
What do you like best? I like that I have all of my HR needs in one place. It is all paperless and streamlined. APS does work to constantly make improvements and listens to our thought and ideas for what we would like to see in future improvements What do you dislike? I am not a big fan of there reviews. we do ours in a much different way then the old fashioned style. we are making due with some modifications of our own. We are in WA and there are many WA mandated things that they ...
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NM
Natalie M
11/14/19
Great Partner
What do you like best? I love the APS team! They have excellent (responsive, knowledgeable, kind) customer support and I feel like I can count on them as a partner. What do you dislike? APS is a growing platform and doesn't have all the bells and whistles, but they continue to improve. What problems are you solving with the product? What benefits have you realized? Using APS saved me HOURS over our last payroll solution. We also use their feature for approving and tracking ...
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AI
Administrator in Chemicals
11/14/19
Great Customer Service
What do you like best? The customer service is very responsive and issues are resolved quickly. The site is easy to use. What do you dislike? Each time a new pay item or tax item needs to be added it has to be added by APS. What problems are you solving with the product? What benefits have you realized? Payroll and payroll taxes. everything is quick and easy
DL
Donna L
11/14/19
Great Company to work with
What do you like best? The software is very user friendly. Someone always answers the phone when you call. It is not all automated. What do you dislike? Not really anything. It is wonderful to be able to talk to someone right away. Recommendations to others considering the product: They provide a great user friendly product and fantastic customer service. What problems are you solving with the product? What benefits have you realized? Tracking PTO, paying benefits ...
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MR
Melissa R
11/14/19
Fantastic System!
What do you like best? I love having all HR and payroll information in one place that is easily accessible. The APS system is very intuitive and easy to use. The APS team members are phenomenal and their process - from first call through the sales process, implementation, and executive is amazing. What do you dislike? There truly is nothing that I dislike about the APS System. What problems are you solving with the product? What benefits have you realized? We have realized ...
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AI
Administrator in Education Management
11/14/19
Great customer experiences
What do you like best? Customer service (which we rarely have to use) is always quick and easy. They are friendly and it's always easy to get someone on the phone. What do you dislike? Nothing. They are great...UI is solid. Awesome What problems are you solving with the product? What benefits have you realized? Payroll taxes and their user interface is easy to use and they are constantly adding features
AI
Administrator in Non-Profit Organization Management
11/14/19
Best in service
What do you like best? Best customer service. Call or email and have an answer within minutes and professional. What do you dislike? Website seems a little clunky and could use some upgrades. Recommendations to others considering the product: Keep doing it right. What problems are you solving with the product? What benefits have you realized? With each employee logging their vacation time away, we have captured labor hours for other tasks. Being able to clock in and ...
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AI
Administrator in Online Media
11/14/19
Best of the payroll companies I've worked with
What do you like best? Easy self-serve payroll; quality help when necessary. What do you dislike? I haven't disliked anything yet, so ... great! What problems are you solving with the product? What benefits have you realized? I pay employees in several different states; in one case, Illinois wanted me to register, for hundreds of dollars, not just with withholding and unemployment but with the SoS. It would have taken weeks. For a small extra fee, APS agents got me ...
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JB
Judith B
11/14/19
APS Saves Me Time
What do you like best? I like the integration of the timeclock with the payroll. I also like that employees can change their details themselves without submitting through HR. What do you dislike? The only thing that I dislike is the 2 working day requirement for submitting for auto-deposits. This can be problematic when a payday follows a holiday weekend. What problems are you solving with the product? What benefits have you realized? This saves me time and hassle! ...
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