9.8
Spot Score
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Appy Pie has garnered exceptional praise for its stellar customer support, with users consistently commending the team's professionalism and prompt assistance. The support staff is not only caring but also knowledgeable, providing round-the-clock access for all queries. Users particularly appreciate the swift resolution of issues, with Divyanshi, Pinky, and ...Read more
Excellent and fast support from customer service team, providing professional assistance promptly.
Easy-to-use platform, with user-friendly features and great communication channels like WhatsApp for quick help.
Support staff is caring, patient, and available 24/7, ensuring a smooth experience for users, especially beginners.
Professional and expert help provided by support supervisors, making the app development process stress-free.
Some users faced difficulties with billing, such as unexpected charges after a free trial and delays in refund processing, leading to dissatisfaction.
Limited options and delays in Marketplace for additional apps and connectors, hindering access to advanced functionalities for some users.
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JM
Jihad Muhammad
07/09/24
Been with them for 5+ years
Been with them for 5+ years, I have literally pioneered some of the how-to instructions and have been the first to use certain features and tell them about bugs needing to be fixed for those coming after me. Amazing Work, great customer service, and Appypie is always expanding the tools available to us!
GM
Greg McQuaid
07/08/24
Good customer service backing up a…
Good customer service backing up a useful and improving platform
Q
Quick
07/04/24
i get good costumer services in this…
i get good costumer services in this company thanks for Kanchan for helpping me
JH
Julian Hill
07/04/24
brilliant always willing to help
brilliant always willing to help Zaid big thanks you have helped on various occasions highly recommended by Disco Dan Photobooth App
RS
Rain Seow
07/04/24
Shefa is very responsive and helpful
Shefa is very responsive and helpful. Waiting to get the issue resolved. Thanks.
E
elliquence
07/02/24
Worked with Abhay Kumar Maurya and he…
Worked with Abhay Kumar Maurya and he was very helpful with his customer service and getting my issues resolved. Definiteyl appreciated his support and time.
D
Danie
07/02/24
Clued up!
Sneh was very efficient and helpful, went the extra mile to get the app published after Google closed down my other Developer account for some reason. Worth what you pay for!
J
Jan
06/20/24
Sumeet is best agent
Date of experience: June 20, 2024
GH
Glenn Hultberg
06/19/24
Wonderful customer service
Wonderful customer service. Had an issue and worked with Pinky on technical side. Resolved as soon as it could be.
P
Pal
06/17/24
I set up a trial for WeChat & Teams…
I set up a trial for WeChat & Teams integration and requested support from their team. Their response was prompt, but they couldn't resolve the issue during the scheduled meeting because the developer was absent. I rescheduled another meeting, but unfortunately, no one joined. It appears that their focus is more on marketing than providing adequate support.
