8.8
Spot Score
Simplify your business processes with Apptivo.
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Starts from $8/User/Month when Billed Yearly
Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more
Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.
Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.
Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.
Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.
Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.
Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.
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Showing 61-70 out of 164
A
Alysa
08/20/20
We are having a great experience with Apptivo
PROS & CONS What are the best aspects of this product? Apptivo has a well-designed and friendly UI design. It enables us to manage our sales and marketing processes more effectively and contributes a lot to the continuous increase in our company's productivity rate. We became more efficient and are now able to allocate more time to improving the quality of our work, thanks to this software. What aspects are problematic or could work better? We have no complaints so far. Apptivo's ...
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E
Eden
08/15/20
We are able to communicate better with Apptivo
PROS & CONS What are the best aspects of this product? They respond to queries and concerns promptly. They are competent and able to resolve our issues fast. What aspects are problematic or could work better? They could opt for a more modern interface in future versions. It's not a major concern, but it would certainly have a positive impact on the experience of its users. What specific problems in your company were solved by this product? Apptivo provides us with the tools ...
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TE
Taylor E
08/13/20
Apptivo is a good CRM Rajesh is the best customer support agent.
What do you like best? Lots of apps for a good price. Helpful customer service. What do you dislike? Sometimes things don't work the way I expect. What problems are you solving with the product? What benefits have you realized? It helps my sales team track their work more efectively
E
Emily
08/03/20
Ideal for task management
PROS & CONS What are the best aspects of this product? Apptivo is very useful for managing tasks and schedules. It also has a lot of great features that users would benefit from exploring. What aspects are problematic or could work better? We hope the email sections would be more stable in the future versions. There are times when our email layout changes when using this software. What specific problems in your company were solved by this product? Assigning and overseeing tasks ...
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TR
Troy R
07/29/20
Apptivo CRM
What do you like best? the software is easy to use and can be customized to your needs What do you dislike? if you are looking for a robust CRM, this is it. no downsides What problems are you solving with the product? What benefits have you realized? working on lots of customization to get the software to work the way we need it to. Rajesh has been very helpful making the updates.
JB
Jacob B
07/16/20
Customer Service Assistance is Great!
What do you like best? Being able to import and export customer information. What do you dislike? Nothing that is too problematic. Everything works smoothly. What problems are you solving with the product? What benefits have you realized? We are solving getting tasks done in a timely manner.
R
Roxane
07/07/20
Great customer support service
PROS & CONS What are the best aspects of this product? Their support team is very competent and responsive. We encountered a minor issue while setting the software up and they were able to fix it immediately after they were informed. What aspects are problematic or could work better? It could be quite challenging to take on a lot of information about the product all at once so learning how to navigate it fully could also take a while. What specific problems in your company were ...
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UI
User in Computer Software
06/29/20
Apptivo: A bunch of disconnected modules that don't work well together
What do you like best? The campaigns would be somewhat useful if I could report on customer and contact information What do you dislike? The disconnected nature that one module can't talk to another easily. What problems are you solving with the product? What benefits have you realized? We have not realized benefits ... it take more time to administer the service than to use it.
DR
Dorcas R
06/07/20
Quick and helpful support
What do you like best? I was working real-time with one of our reps trying to setup their profile. We ran into a new issue during this process that I have not encountered. We used the Chat feature and was walked through several steps to try. We found out the issue was with the browser. Apptivo logged into our account and fixed it for us. Way to go and so quickly resolved! What do you dislike? They offer a lot of solutions and knowing how to use them in the best way is sometimes a ...
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UI
User in Higher Education
05/29/20
Needed help with email campaigns
What do you like best? The support of Apptivo is generally very quick and helpful. I was having trouble with sending a campaign out, and they were able to quickly solve the issue I was having. What do you dislike? Some of the user interface seems built upon an older system. There are a few things I would change, however it's not a deal breaker. overall the system works well. What problems are you solving with the product? What benefits have you realized? It's helping us ...
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