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8.8

Spot Score

Apptivo - CRM Software

Apptivo Reviews in April 2025: User Ratings, Pros & Cons

Simplify your business processes with Apptivo.

4.1

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Starts from $8/User/Month when Billed Yearly

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Apptivo Reviews & Ratings

4.1

Very Good

Based on 145 ratings & 164 reviews

Rating Distribution

Excellent

(112)

Very Good

(40)

Good

(5)

Poor

(3)

Terible

(4)

Expert's Review

Apptivo stands out as a highly customizable and versatile CRM solution that offers an efficient platform for managing business needs of varying sizes. Its greatest strength lies in its exceptional customer support, with users consistently praising the responsiveness, patience, and expertise of its support team. Many reviews highlight how representatives go above ...Read more

Apptivo pros and cons

  • Responsive and highly professional customer support team, consistently praised for their patience, knowledge, and availability at all times.

  • Highly customizable software that adapts to varying business needs, offering flexibility and scalability for both small and large enterprises.

  • Comprehensive set of CRM tools, including lead management, sales pipeline tracking, email syncing, and calendar integration, streamlining business operations.

  • Intuitive and user-friendly interface, with modular design making it easy to use while being able to accommodate future growth.

  • Overwhelming customization options and features may be complex for new users or non-technical individuals without adequate guidance.

  • Regular updates and changes can be difficult to follow, with insufficient notifications or clear documentation on updates.

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Showing 21-30 out of 164

LP

Leah P

10/17/23

5 out of 5

"Great package with multiple variations allowing the business to run smoothly"

What do you like best about Apptivo? Being able to make changes to assist us in day to day working. Using the multiple apps to allow the different areas of our business to run smoothly. What do you dislike about Apptivo? At times it can run a little slow when loading up. What problems is Apptivo solving and how is that benefiting you? Running multiple calanders allowing all employees to see what is happening and arranging future work.

LP

Leah P

10/17/23

5 out of 5

"Great package with multiple variations allowing the business to run smoothly"

What do you like best about Apptivo? Being able to make changes to assist us in day to day working. Using the multiple apps to allow the different areas of our business to run smoothly. What do you dislike about Apptivo? At times it can run a little slow when loading up. What problems is Apptivo solving and how is that benefiting you? Running multiple calanders allowing all employees to see what is happening and arranging future work.

SS

Susan S

10/16/23

5 out of 5

"Numeric formatting"

What do you like best about Apptivo? I very much enjoy the quick problem solving I get when I click on the Apptivo Chat feature. What do you dislike about Apptivo? Sometimes Apptivo runs an upgrade of sorts and data gets moved around. Consequently, my macro's get jumbled and I have to recreate each of them because the data exports with the fields in different positions than they were before the upgrade. The major problem with that is that Apptivo does not tell you that they ran an upgrade ...

Read more

SS

Susan S

10/16/23

5 out of 5

"Numeric formatting"

What do you like best about Apptivo? I very much enjoy the quick problem solving I get when I click on the Apptivo Chat feature. What do you dislike about Apptivo? Sometimes Apptivo runs an upgrade of sorts and data gets moved around. Consequently, my macro's get jumbled and I have to recreate each of them because the data exports with the fields in different positions than they were before the upgrade. The major problem with that is that Apptivo does not tell you that they ran an upgrade ...

Read more

LM

Liz M

10/09/23

5 out of 5

"Naresh - great support"

What do you like best about Apptivo? quick customer service always available by chat What do you dislike about Apptivo? search feature sometimes does not bring up what we are looking for unless typing entire name out What problems is Apptivo solving and how is that benefiting you? great crm system

LM

Liz M

10/09/23

5 out of 5

"Naresh - great support"

What do you like best about Apptivo? quick customer service always available by chat What do you dislike about Apptivo? search feature sometimes does not bring up what we are looking for unless typing entire name out What problems is Apptivo solving and how is that benefiting you? great crm system

CE

Claudio E

10/03/23

5 out of 5

"Muy buen producto y servicio de asistencia en linea."

What do you like best about Apptivo? Plataforma muy completa customizable para desarrollo de funciones personalizadas, intuitiva y fácil de usar, sin bloqueos ni requerimientos complicados. Excelente servicio de post venta y asistencia online (chat, telefono o vía remota). What do you dislike about Apptivo? Ojalá próximamente pudieran tener una opción en español con asistencia, manuales y tutoriales en español y otros idiomas. What problems is Apptivo solving and how is that benefiting ...

Read more

CE

Claudio E

10/03/23

5 out of 5

"Muy buen producto y servicio de asistencia en linea."

What do you like best about Apptivo? Plataforma muy completa customizable para desarrollo de funciones personalizadas, intuitiva y fácil de usar, sin bloqueos ni requerimientos complicados. Excelente servicio de post venta y asistencia online (chat, telefono o vía remota). What do you dislike about Apptivo? Ojalá próximamente pudieran tener una opción en español con asistencia, manuales y tutoriales en español y otros idiomas. What problems is Apptivo solving and how is that benefiting ...

Read more

SW

Scott W

09/28/23

5 out of 5

"The tech support was very helpful and thorough."

What do you like best about Apptivo? Very customizable. Easy to Use. Great customer Service. What do you dislike about Apptivo? The website can be sluggish at times. Waiting for the page to save or switching between pages can be very frustrating. What problems is Apptivo solving and how is that benefiting you? they have helped with a number of customization for us.

SW

Scott W

09/28/23

5 out of 5

"The tech support was very helpful and thorough."

What do you like best about Apptivo? Very customizable. Easy to Use. Great customer Service. What do you dislike about Apptivo? The website can be sluggish at times. Waiting for the page to save or switching between pages can be very frustrating. What problems is Apptivo solving and how is that benefiting you? they have helped with a number of customization for us.