Appcues Reviews in April 2025: User Ratings, Pros & Cons

"One of my favorite products as a Product Manager"

What do you like best about Appcues? With Appcues I save so much time, because I don't have to go through R&D for every popup or tooltip. What do you dislike about Appcues? Appcues doesn't scale great. It's still very good, but I would like to see more features for team collaboration so I can scale its usage within Powtoon. What problems is Appcues solving and how is that benefiting you? Appcues helps me communicate the right message to the right user at the right time!

"One of my favorite products as a Product Manager"

What do you like best about Appcues? With Appcues I save so much time, because I don't have to go through R&D for every popup or tooltip. What do you dislike about Appcues? Appcues doesn't scale great. It's still very good, but I would like to see more features for team collaboration so I can scale its usage within Powtoon. What problems is Appcues solving and how is that benefiting you? Appcues helps me communicate the right message to the right user at the right time!

"Brilliant product and wonderful support!"

What do you like best about Appcues? I honestly believe it's a brilliant product and very well done with potential to grow and adapt and lead their market. It's so simple to use and if there are any questions, they're so well mapped out that their help center has just about everything, should it need to go a step further, reaching out to their support is a breeze. The response time is awesome! What do you dislike about Appcues? Not much to dislike, they do have a potential for more ...

"Best Onboarding Program!"

What do you like best about Appcues? Our Account Manager prepared us for our kickoff call prior to our call to ensure that we had all of the right folks on at the beginning. From that call, he was able to determine our different personas and began to work through the rest of the onboarding session(s) personalizing the material based on what our individual roles are with the application. Each of our sessions was met with patience and a ton of advice and strategy! Because of that, we were up ...

"Brilliant product and wonderful support!"

What do you like best about Appcues? I honestly believe it's a brilliant product and very well done with potential to grow and adapt and lead their market. It's so simple to use and if there are any questions, they're so well mapped out that their help center has just about everything, should it need to go a step further, reaching out to their support is a breeze. The response time is awesome! What do you dislike about Appcues? Not much to dislike, they do have a potential for more ...

"Best Onboarding Program!"

What do you like best about Appcues? Our Account Manager prepared us for our kickoff call prior to our call to ensure that we had all of the right folks on at the beginning. From that call, he was able to determine our different personas and began to work through the rest of the onboarding session(s) personalizing the material based on what our individual roles are with the application. Each of our sessions was met with patience and a ton of advice and strategy! Because of that, we were up ...

"Appcues was a turbo boost for our onboarding"

What do you like best about Appcues? It's brilliantly easy to use UI and templates got us started quickly. We can personalise and target segments, which for Product Growth Marketing leaders is an extreme value add. They take their own medicine with onboarding excellence! What do you dislike about Appcues? Not a lot. It's great! That there isn't a way to include in-line options, so notices that appear to be a part of the product, and remain static on pages. This functionality would support ...

"Appcues is an intuitive and easy-to-use tool."

What do you like best about Appcues? Provides a simple solution when it comes to measuring NPS, the core metric of technology businesses. If you are integrated, it easy to generate custom fields and greatly improve pop outs with specific segments. What do you dislike about Appcues? There are times where the google chrome extension does not work well What problems is Appcues solving and how is that benefiting you? Through Appcues we carry out tours to our clients, communicate new ...

"Appcues is an intuitive and easy-to-use tool."

What do you like best about Appcues? Provides a simple solution when it comes to measuring NPS, the core metric of technology businesses. If you are integrated, it easy to generate custom fields and greatly improve pop outs with specific segments. What do you dislike about Appcues? There are times where the google chrome extension does not work well What problems is Appcues solving and how is that benefiting you? Through Appcues we carry out tours to our clients, communicate new ...

"Appcues was a turbo boost for our onboarding"

What do you like best about Appcues? It's brilliantly easy to use UI and templates got us started quickly. We can personalise and target segments, which for Product Growth Marketing leaders is an extreme value add. They take their own medicine with onboarding excellence! What do you dislike about Appcues? Not a lot. It's great! That there isn't a way to include in-line options, so notices that appear to be a part of the product, and remain static on pages. This functionality would support ...