Appcues Reviews in April 2025: User Ratings, Pros & Cons

"Best tool for in-product announcements and an easy to use CMS"

What do you like best about Appcues? Appcues is very intuitive and easy to learn. It is very quick to edit and push the changes. It publishes content with a push of a button. What do you dislike about Appcues? The banner widget doesn't show any progress bar. If you upload a big file then you won't know how much file is uploaded or if the widget is stuck. Recommendations to others considering Appcues: If you want to inform your current users about some new feature that you have developed, ...

"Best tool for in-product announcements and an easy to use CMS"

What do you like best about Appcues? Appcues is very intuitive and easy to learn. It is very quick to edit and push the changes. It publishes content with a push of a button. What do you dislike about Appcues? The banner widget doesn't show any progress bar. If you upload a big file then you won't know how much file is uploaded or if the widget is stuck. Recommendations to others considering Appcues: If you want to inform your current users about some new feature that you have developed, ...

"User friendly and great support!"

What do you like best about Appcues? Easy to set up - our design team created some templates that anyone in the company can use to ensure consistency through flows. NPS - we are now easily able to track NPS and we set up an easy Zapier integration to see all responses and feedback in Slack! Great analytics - I love the ability to see the percentage of users who work through a flow, it shows us what is successful and what isn't Great support - Any time I have questions the team gets back in ...

"User friendly and great support!"

What do you like best about Appcues? Easy to set up - our design team created some templates that anyone in the company can use to ensure consistency through flows. NPS - we are now easily able to track NPS and we set up an easy Zapier integration to see all responses and feedback in Slack! Great analytics - I love the ability to see the percentage of users who work through a flow, it shows us what is successful and what isn't Great support - Any time I have questions the team gets back in ...

"Easy To Use & Great"

What do you like best about Appcues? The easy interface that you can plug in & test on any parts of your site. Simple to use. What do you dislike about Appcues? I wish there was more ability to customize certain events. Specifically- I wish you could make certain tips & tools more prominent on certain pages. What problems is Appcues solving and how is that benefiting you? No real problems. The benefit has been the ability to create a great user experience that connects users to our onboarding.

"Easy To Use & Great"

What do you like best about Appcues? The easy interface that you can plug in & test on any parts of your site. Simple to use. What do you dislike about Appcues? I wish there was more ability to customize certain events. Specifically- I wish you could make certain tips & tools more prominent on certain pages. What problems is Appcues solving and how is that benefiting you? No real problems. The benefit has been the ability to create a great user experience that connects users to our onboarding.

"A data-validated win for us!"

What do you like best about Appcues? Appcues has been instrumental for our engagement results in the Open LMS trial. We measure activation and engagement metrics in our application using different experiment cohorts, and the ones for which we have introduced Appcues flows have had significantly better results. Not only this, is just so easy to create onboarding flows with Appcues that our team is exploring new use cases to go beyond self-service customers and expand its usage into ...

"A data-validated win for us!"

What do you like best about Appcues? Appcues has been instrumental for our engagement results in the Open LMS trial. We measure activation and engagement metrics in our application using different experiment cohorts, and the ones for which we have introduced Appcues flows have had significantly better results. Not only this, is just so easy to create onboarding flows with Appcues that our team is exploring new use cases to go beyond self-service customers and expand its usage into ...

"Always improving"

What do you like best about Appcues? Appcues, ability to help us deliver messages to our subscribers whenever we need to. What do you dislike about Appcues? The NPS scoring can be a little more user friendly and customizable. What problems is Appcues solving and how is that benefiting you? Quick, fun, engaging workflows for our network. We know what we’re doing right and what we can do to help our members

"Always improving"

What do you like best about Appcues? Appcues, ability to help us deliver messages to our subscribers whenever we need to. What do you dislike about Appcues? The NPS scoring can be a little more user friendly and customizable. What problems is Appcues solving and how is that benefiting you? Quick, fun, engaging workflows for our network. We know what we’re doing right and what we can do to help our members