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Appcues - Digital Adoption Platform Software

Appcues

Maximize product success with AI-enabled user adoption.

4.5

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Starts from $249/Month when Billed Yearly

Appcues Reviews & Ratings

4.5

Very Good

Based on 175 ratings & 206 reviews

Rating Distribution

Excellent

(192)

Very Good

(9)

Good

(2)

Poor

(0)

Terible

(3)

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Showing 51-60 out of 206

S

Sara M

05/23/19

5 out of 5

VP of Client Success

What do you like best? Appcues is easy to use for being a non-developer and offers intuitive segmentation opportunities, best practices and a great variety of visual cues available for us to choose from to call attention to help needs for our users. What do you dislike? I'd like to see a bit more data and analytical visualization options to make information optimization decisions. Recommendations to others considering the product: Really evaluate the level of effort for your ...

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UI

User in Computer Software

05/23/19

5 out of 5

Great experience! Appcues is very user friendly and effective!

What do you like best? I like how effective the results of our flows have been, within the first weeks of publishing flows we had multiple customers saying how helpful it has been for them. What do you dislike? Some of the building tools can be touchy. Small things such as a few times when we published flows they would some how remove a space here and there we would look at the flow in the editor and it would show fine but we would have to delete the space and add another space for it ...

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ES

Executive Sponsor in Electrical/Electronic Manufacturing

05/14/19

5 out of 5

One of the best onboarding tools for SAS products

What do you like best? Easy to use for any marketer or even non technical staff What do you dislike? there is in't much to dislike.. may be price for large user based sites is bit prohibitive. What problems are you solving with the product? What benefits have you realized? User onboarding, new product launches

ML

Martin L

05/14/19

5 out of 5

Easiest way to onboard users

What do you like best? Appcues is very easy to use and makes it simple to create, test and improve the onboarding experience of our users. What do you dislike? Very steep price hike last year that made us question whether to continue or not. We decided to continue. What problems are you solving with the product? What benefits have you realized? We've greatly improved the onboarding experience of new users at Evocon. It has also made it a lot easier to train new users to use our ...

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RH

Rachel H

05/14/19

5 out of 5

Fun, Intuitive Way to Build In-App Tours

What do you like best? Appcues has done all the coding in advance so that Customer Success or other non-technical departments can create a helpful onboarding experience for their users. The tool is flexible, powerful, and (understandably) easy to be onboarded into and start using. For a creative type, it's even fun to use! What do you dislike? Despite it being a code-free solution for non-technical people, and having a wealth of its own onboarding assistance, Appcues can be a bit ...

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JL

Josh L

05/14/19

5 out of 5

Amazing

What do you like best? How easy it is to use and set up. Their support is amazing also, I have no complaints at all What do you dislike? There are some features I would like added, but not a deal breaker to be honest. What problems are you solving with the product? What benefits have you realized? We release updates to our application constantly and with AppCues we can show the new things to our clients without having to jump on calls with each one of them or spamming them with a ...

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SH

Sahil H

04/16/19

5 out of 5

Amazing platform to collect customer feedback!

What do you like best? The best part about using appcues is that it makes it so easy for you to collect customer feedback and work on it to help improve your overall product. What do you dislike? There is nothing as such I dislike about Appcues. Recommendations to others considering the product: If you are looking for a tool to implement getting customer feedback in an easy and smooth way for your product, go for it! What problems are you solving with the product? What benefits ...

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ES

Emily S

04/09/19

5 out of 5

Fantastic Platform

What do you like best? I love how it tracks NPS scores for our company. What do you dislike? I find the flows to be difficult to learn at first but when we first implemented Appcues we saw a HUGE increase in completion of tasks within our app. What problems are you solving with the product? What benefits have you realized? We have checklists within our app that tells the customer what to do, when to complete it, what the next step is, etc. We have realized that by linking our ...

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EL

Evan L

04/09/19

5 out of 5

Big fan of Appcues

What do you like best? The team at Appcues is super smart and very responsive. They have some of the best content in the business. Oh, and their product is killer. Super easy to use on both the admin and the flow builder side. We have gottena ton of great feedback from our users on our new onboarding flows. Excited to get more sophisticated with our in-app communication and guidance strategy. What do you dislike? The flow builder can be slow and you may need to do a hard refresh at ...

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MS

Muhammad S

03/30/19

5 out of 5

Great solution to engage users throughout their life cycle

What do you like best? it is very easy to use. it allows me to test different hypotheses. What do you dislike? nothing significant comes to mind but analytics could be better in some instances. Recommendations to others considering the product: offers great solutions in a very user friendly and processed way. highly recommended What problems are you solving with the product? What benefits have you realized? adds sophisticated experience layer to product. excellent for onboarding