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Appcues - Digital Adoption Platform Software

Appcues

Maximize product success with AI-enabled user adoption.

4.5

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Starts from $249/Month when Billed Yearly

Appcues Reviews & Ratings

4.5

Very Good

Based on 175 ratings & 206 reviews

Rating Distribution

Excellent

(192)

Very Good

(9)

Good

(2)

Poor

(0)

Terible

(3)

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Showing 41-50 out of 206

UI

User in Financial Services

06/27/19

5 out of 5

I love Appcues!

What do you like best? You need very little training to get started. The platform is user-friendly and analytics are top notch! What do you dislike? No dislikes. The software performs well above my expectations. What problems are you solving with the product? What benefits have you realized? I can now easily send notifications when improvements are made to our platform, creating less friction in our call center

RS

Rubi S

06/27/19

5 out of 5

You won't regret using AppCues!

What do you like best? AppCues is so easy to use, that you can set up, edit, review, and publish a modal within minutes! What do you dislike? Load time for the editor could improve, but otherwise it's great. What problems are you solving with the product? What benefits have you realized? This tool has had a huge impact in our ability to improve and experiment with our app experience without waiting on dev teams.

UI

User in Information Technology and Services

06/23/19

5 out of 5

Appcues is an awesome solution for creating in-app campaigns and announcements.

What do you like best? I love the ease-of-use and the ability to create modals and slideouts without engaging any dev resources. What do you dislike? Nothing that comes to mind. Would love to see integrations like Salesforce. What problems are you solving with the product? What benefits have you realized? Announcements and Campaigns, feature adoption, and self-service support.

UI

User in Oil & Energy

06/23/19

5 out of 5

Appcues is an amazing tool for in-app surveys

What do you like best? it’s ease of use and flexibility, I am lovin it What do you dislike? I’d love to see more two-way integrations and user permissions What problems are you solving with the product? What benefits have you realized? Gathering product feedback

DJ

Dow J

06/18/19

5 out of 5

Great onboarding and user education tool

What do you like best? Appcues works well with our software. It allows our team to onboard new users effectively and call attention to new features and product updates. After somewhat of a steep initial learning curve, Appcues is an intuitive product that multiple team members can use. Each PM on our team takes ownership of flows for their respective projects, which speaks to the former point about it being intuitive and fairly easy to navigate. What do you dislike? The initial ...

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UI

User in Insurance

06/11/19

5 out of 5

Appcues is awesome!!!

What do you like best? It's very easy to use and helps us test different hypotheses in minimal time. What do you dislike? I can't think of anything. Would love to see features like Localization and user permissions. What problems are you solving with the product? What benefits have you realized? We use appcues for creating personalized experiences for our users. Appcues has helped us increase our engagement and retention rates.

UI

User in Events Services

06/11/19

5 out of 5

Easy to use and intuitive

What do you like best? They have a great support base, it is intuitive to use and they have good recommendations on how to onboard users. What do you dislike? It has frozen couple of times but compared to other solutions this is minor hiccups so far. Anaytics part is still quite basic but allows csv output to play around with. What problems are you solving with the product? What benefits have you realized? Onboarding new users, new feature announcements. With Appcues we have ...

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JP

Juan P

06/05/19

5 out of 5

User onboarding with Appcues: a breeze

What do you like best? Appcues makes it super simple to drop in tooltips, feature tours, announcements and more into your web application with easy to use widgets, zero-code and all on-the-fly, without the need to push through Dev, QA, and into Production. What do you dislike? The downside is you're relying on a 3rd party web service, but that's a VERY small price to pay to implement and manage user onboarding as simple as Appcues makes it. Recommendations to others considering the ...

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RS

Roger S

06/04/19

5 out of 5

Great for Onboarding - building "Choose your own Adventure" style product discovery flows

What do you like best? Appcues is fantastic, it's easy to setup and create flows for customers to onboard with. We've set up several "choose your own adventure" style onboarding flows. What do you dislike? All the stuff I've given feedback about has been actioned and added to the product. They're very responsive and action oriented. What problems are you solving with the product? What benefits have you realized? The choose your own adventure onboarding flows allow our customers ...

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AO

Arturo O

05/28/19

5 out of 5

Works like magic

What do you like best? The Chrome extensions makes it so easy to create new flows. What do you dislike? So far, I have zero complaints here. Maybe one thing to improve would be to automatically sync attributes from Intercom. What problems are you solving with the product? What benefits have you realized? We have effectively doubles our purchase rate with Appcues. We went from 2 to 4% won deal rate.