Appcues Reviews in April 2025: User Ratings, Pros & Cons

"Appcues is excellent"

What do you like best about Appcues? Appcues platform is solid and intuitive for non-techies. Their customer support and success teams are very responsive and helpful. What do you dislike about Appcues? Although the support materials are exhaustive, there are instances where I've had to contact support and wait for their response before proceeding with a campaign. What problems is Appcues solving and how is that benefiting you? Appcues is a core element to building an engaging, well-timed ...

"Appcues is excellent"

What do you like best about Appcues? Appcues platform is solid and intuitive for non-techies. Their customer support and success teams are very responsive and helpful. What do you dislike about Appcues? Although the support materials are exhaustive, there are instances where I've had to contact support and wait for their response before proceeding with a campaign. What problems is Appcues solving and how is that benefiting you? Appcues is a core element to building an engaging, well-timed ...

"Fantastica!"

What do you like best about Appcues? È semplicemente perfetta: flussi altamente personalizzabili, grafiche pulite, analisi delle metriche affidabile, ecc. What do you dislike about Appcues? Forse l'unico punto debole del prodotto è il suo costo, ma ne vale davvero la pena! What problems is Appcues solving and how is that benefiting you? Perfetta per creare tutorial.

"Fantastica!"

What do you like best about Appcues? È semplicemente perfetta: flussi altamente personalizzabili, grafiche pulite, analisi delle metriche affidabile, ecc. What do you dislike about Appcues? Forse l'unico punto debole del prodotto è il suo costo, ma ne vale davvero la pena! What problems is Appcues solving and how is that benefiting you? Perfetta per creare tutorial.

"Great tool for agile non-technical teams!"

What do you like best about Appcues? My favorite aspect of Appcues is that I can put in-app messages live to customers, without needing to ask my product or engineering team. This is HUGE, especially since most of our product team works in very different timezones and we need to move quickly on initiatives. With Appcues newer features around events and segments, I've even found I have answers to product questions faster than some product teams. What do you dislike about Appcues? There's ...

"Great tool for agile non-technical teams!"

What do you like best about Appcues? My favorite aspect of Appcues is that I can put in-app messages live to customers, without needing to ask my product or engineering team. This is HUGE, especially since most of our product team works in very different timezones and we need to move quickly on initiatives. With Appcues newer features around events and segments, I've even found I have answers to product questions faster than some product teams. What do you dislike about Appcues? There's ...

"Automating user onboarding and behavior analytics capture w/o engineering dependence #FTW w/Appcues"

What do you like best about Appcues? Presenting hyper-targeted content to the right user at the right time w/o engineering dependence is an Appcues superpower. Being about track user behavior at the most granular level in my app w/o engineering is just icing on the productized cake. What do you dislike about Appcues? While Appcues has gotten better about exposing analytics, I'd like additional access to my data. This can be accomplished by bolting on Zapier and pushing data to a 3rd party ...

"Automating user onboarding and behavior analytics capture w/o engineering dependence #FTW w/Appcues"

What do you like best about Appcues? Presenting hyper-targeted content to the right user at the right time w/o engineering dependence is an Appcues superpower. Being about track user behavior at the most granular level in my app w/o engineering is just icing on the productized cake. What do you dislike about Appcues? While Appcues has gotten better about exposing analytics, I'd like additional access to my data. This can be accomplished by bolting on Zapier and pushing data to a 3rd party ...

"Great tool for in-app education"

What do you like best about Appcues? The tools are built for full customization, so the only limitation is really the creativity of the person building the flows/pins/etc. In addition, when you pull in the tracking data in your analysis, you get a great insight into how your Customers use your tools. What do you dislike about Appcues? It's hard to edit flows that have a lot of steps because you have to jump around a ton. It's doable, but you have to really keep track of the order you build ...

"Great tool for in-app education"

What do you like best about Appcues? The tools are built for full customization, so the only limitation is really the creativity of the person building the flows/pins/etc. In addition, when you pull in the tracking data in your analysis, you get a great insight into how your Customers use your tools. What do you dislike about Appcues? It's hard to edit flows that have a lot of steps because you have to jump around a ton. It's doable, but you have to really keep track of the order you build ...