Appcues

Great tool and content.

What do you like best? Appcues does a great job of making their tool accessible. I love being able to build flows inside my app, it helps me step into my users' shoes. What do you dislike? The only thing I don't like about Appcues is that my team doesn't use it as much as they should. What problems are you solving with the product? What benefits have you realized? My team uses Appcues to get feedback from customers But we are beginning to branch out and use it to guide them ...

Great All Around Product

What do you like best? I like the guidance it gives you on how to build great workflows. What do you dislike? Sometimes the flows do not work on certain computers because of ad blockers. What problems are you solving with the product? What benefits have you realized? We are solving to onboard clients better. We realize that our calls to our helpdesk have gone down because of AppCues.

Helping my team be more productive

What do you like best? The core value that Appcues bring to me was helping my team be more productive, it was possible through faster and efective surveys to understand customers needs and also no need to develop code for communications. What do you dislike? Sometimes the website is too slow, takes time to load something. Recommendations to others considering the product: makes life easier What problems are you solving with the product? What benefits have you realized? ...

A super tool for product managers!

What do you like best? If you are looking for a tool to help you improve your product experience, onboarding, feature adoption and activation metrics WITHOUT any dev efforts - AppCues is for you! Love it! It helped us increate activation, engagement and retention rates on our SaaS platform, while saving dev resources and giving us the agility to refine our flows at any point! What do you dislike? There are some things that require dev time (triggering events etc) that are needed in ...

Works great!

What do you like best? Easy to use. Checklists and flows are simple and clear. What do you dislike? Nothing as of yet. We are still in the early stage but looks good so far. What problems are you solving with the product? What benefits have you realized? Showing customers new features of our product

Appcues is awesome!!!

What do you like best? How simple it is to use and how amazing it looks when live! What do you dislike? nothing. Recommendations to others considering the product: Appcues is fantastic, so simple to use, already have one of our flows live and active. To anyone looking Appcues is the one! our Account Manager Jason is fantastic too always there to offer help, the customer service is amazing. Be more like Appcues :) What problems are you solving with the product? What benefits ...

Improved our conversion rates and lowered onboarding load for support

What do you like best? We had a hard time onboarding new users with a static knowledge base article, so we tried using appcues. The results have been great, as we see a steady growth of customers and the support load has remained manageable because our appcues module trains people on how to use the software effectively. What do you dislike? We would like to have seen more data visibility on the site dashboards. This isn't something the impacts our customers' experience, but it would ...

Quick and Easy

What do you like best? The functionality that Appcues offers with in-app messaging. What do you dislike? The issues that come with URLs that change throughout an application. What problems are you solving with the product? What benefits have you realized? New user on-boarding, feature release, and user journey

Appcues is the best

What do you like best? Thanks to appcues we were able to get a more direct and friendly communication with our online users. What do you dislike? I can't think of anything. Maybe the user interface is too busy, even though they changed their design recently. What problems are you solving with the product? What benefits have you realized? Is the easiest way to deliver helpful insights to our online users.

Smashes it everytime

What do you like best? Simple to build flows with effective delivery has enabled us to dramatically reduce our onboarding overhead. Now building on NPS we're getting powerful data to help build the product in the right way. What do you dislike? Would like to be able to drill down into the data in the appcues UI rather than have to take the CSV and rework it. What problems are you solving with the product? What benefits have you realized? Simple to build flows with effective ...