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8.5/10

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ApexChat - Live Chat Software

ApexChat

Connect. Convert. Close.

3.6

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ApexChat offers custom pricing plan

ApexChat Reviews & Ratings

3.6

Very Good

Based on 9 ratings & 10 reviews

Rating Distribution

Excellent

(6)

Very Good

(2)

Good

(0)

Poor

(0)

Terible

(2)

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Showing 1-10 out of 10

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Angela D

03/31/20

5 out of 5

"Excellent experience"

What do you like best about Apex Chat? Each chat agent is super helpful with any potential lead. They do a great job of evaluating the problem and eliciting thorough answers which can be difficult in a legal environment. Their customer service is always top-notch. I have also always been impressed by the speed at which the transcripts arrive to us and allow us to engage the customer.

TG

Tiphany G

06/30/19

5 out of 5

"Best Live Chat for Lead Generation"

What do you like best about Apex Chat? I have been using Apex Chat for the longest time now, and I love all the features. One of the things I like about Apex Chat is that I am not only able to chat and communicate with my visitors, but also I get a change of converting them to potential customers. It is easy to use with the self-explanatory commands. I have also noticed that our customers are happy and satisfied with our services whenever they get an instant reply.

AU

Anonymous User

08/17/16

5 out of 5

"Great Chat Application between IT and Medical Center Staff"

What do you like best about Apex Chat? +Ease of use between IT support team and staff members +IT staff members are able to jump right into staff member's computer

AU

Anonymous User

08/19/21

4.5 out of 5

"Wonderful program so far"

What do you like best about Apex Chat? Being able to chat with customers effectively without technical issues What do you dislike about Apex Chat?

ED

Ernie D

01/28/18

4.5 out of 5

"Great chat service. "

What do you like best about Apex Chat? Apex does an excellent job of converting chat participants to leads. They put a lot of work into developing strong scripts for their chat operators. The call connect feature is very effective.

AU

Anonymous User

12/29/17

4.5 out of 5

"Apex"

What do you like best about Apex Chat? The IM feature is easy to use. The connection sometimes doesn't work with the server but that's every once in a while. What do you dislike about Apex Chat?

MT

Mohsin T

06/30/22

4 out of 5

"Best for generating leads without 24x7 availability of a person"

What do you like best about Apex Chat? I liked the apex chat to generate leads without the availability of a real person. we can easily grab the notification of the form filled by the user. And we can easily get the email & name & can contact the person later.

AK

Ankit K

09/08/21

3.5 out of 5

"A decent experience for the medical writing industry"

What do you like best about Apex Chat? Its easy to use. Adding their code on the website is easy. They prepare an exhaustive data bank of questions that gets made before they start taking chats.

JH

Jerry H

03/27/19

0 out of 5

"Loved the Concept ... but turned out to be a Swing and a Miss."

What do you like best about Apex Chat? I liked the concept of having an option for website visitors to ask questions, get 'qualified' and have those leads forwarded to us (me) to move forward. Their pop up window appearance and function appeared fine.

SH

Susan H

02/23/19

0 out of 5

"Terrible Chat Service - Apex"

What do you like best about Apex Chat? Nothing . I disconnected my service. I had to switch providers What do you dislike about Apex Chat?