8.5/10
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Angela D
03/31/20
"Excellent experience"
What do you like best about Apex Chat? Each chat agent is super helpful with any potential lead. They do a great job of evaluating the problem and eliciting thorough answers which can be difficult in a legal environment. Their customer service is always top-notch. I have also always been impressed by the speed at which the transcripts arrive to us and allow us to engage the customer.
TG
Tiphany G
06/30/19
"Best Live Chat for Lead Generation"
What do you like best about Apex Chat? I have been using Apex Chat for the longest time now, and I love all the features. One of the things I like about Apex Chat is that I am not only able to chat and communicate with my visitors, but also I get a change of converting them to potential customers. It is easy to use with the self-explanatory commands. I have also noticed that our customers are happy and satisfied with our services whenever they get an instant reply.
AU
Anonymous User
08/17/16
"Great Chat Application between IT and Medical Center Staff"
What do you like best about Apex Chat? +Ease of use between IT support team and staff members +IT staff members are able to jump right into staff member's computer
AU
Anonymous User
08/19/21
"Wonderful program so far"
What do you like best about Apex Chat? Being able to chat with customers effectively without technical issues What do you dislike about Apex Chat?
ED
Ernie D
01/28/18
"Great chat service. "
What do you like best about Apex Chat? Apex does an excellent job of converting chat participants to leads. They put a lot of work into developing strong scripts for their chat operators. The call connect feature is very effective.
AU
Anonymous User
12/29/17
"Apex"
What do you like best about Apex Chat? The IM feature is easy to use. The connection sometimes doesn't work with the server but that's every once in a while. What do you dislike about Apex Chat?
MT
Mohsin T
06/30/22
"Best for generating leads without 24x7 availability of a person"
What do you like best about Apex Chat? I liked the apex chat to generate leads without the availability of a real person. we can easily grab the notification of the form filled by the user. And we can easily get the email & name & can contact the person later.
AK
Ankit K
09/08/21
"A decent experience for the medical writing industry"
What do you like best about Apex Chat? Its easy to use. Adding their code on the website is easy. They prepare an exhaustive data bank of questions that gets made before they start taking chats.
JH
Jerry H
03/27/19
"Loved the Concept ... but turned out to be a Swing and a Miss."
What do you like best about Apex Chat? I liked the concept of having an option for website visitors to ask questions, get 'qualified' and have those leads forwarded to us (me) to move forward. Their pop up window appearance and function appeared fine.
SH
Susan H
02/23/19
"Terrible Chat Service - Apex"
What do you like best about Apex Chat? Nothing . I disconnected my service. I had to switch providers What do you dislike about Apex Chat?