Anytime Collect

Best Collection Software

What do you like best? The best thing about ATC is that it touches every single past due account with email templates that the user sets up. You are not limited to collection letters, you can send Welcome letters, or any other type of communication you need to push out to your customer. What do you dislike? There isn't really anything I dislike, e2b is consistently listening to their customers and enhancing their software. What problems are you solving with the product? What ...

Fantastic time saving tool!

What do you like best? Anytime collect's email automation is my absolute favorite feature. It has significantly helped streamline our collections process and reduced the average number of accounts past due. The software also maintains a well-organized history for each customer account including any collection attempts, past payments, special notes, and responses from customers. Version 4 was just released and I am loving the new sidebar menu that provides simple and efficient navigation ...

Dropped our AR Over 60 metric by 40% YoY

What do you like best? The automatic email reach outs to clients let's our collections team to focus on responses and research instead of manually sending out email reminders. The scheduling of human touch reach outs helps our collections team know where they should focus. What do you dislike? Performance is sometimes slow, but I know they're working on that. Since the merger there have been a few hiccups in buggy releases, but they're also working on that and the last one was more ...

Fantastic Software

What do you like best? Easy to navigate, the ease of communication to customers, and the ability to send mass communication and collection notices rapidly. What do you dislike? There is no mobile app currently, it would be great to have some visibility through the mobile device. What problems are you solving with the product? What benefits have you realized? Reducing customer calls due to the access to their online account. It is causing an increase in productivity within ...

Great additon to our Account Receiveable system

What do you like best? ATC has consolidated our communications and A/R management into one system. This has greatly increased our efficiency. Also, the communication templates and automation have reduced the amount of manual work that needed to be done. The implementation and support staff have been excellent. What do you dislike? Since it is a web based program we sometimes see slow downs of the website. What problems are you solving with the product? What benefits have you ...

Great Statement and notice software

What do you like best? We use this to send out Open invoice statements to dealers every 10 days as well as month end statements. We see an increase in payments after we sent the open invoice report out What do you dislike? sometimes a little slow switching from one items to another What problems are you solving with the product? What benefits have you realized? no problems at this time. Any time there is a problem, they are very quick to respond. The benefit is being able ...

A Great Way to Organize Collections Without All the Double Touches

What do you like best? I like that everything is noted in one place. There is no longer a need to copy and past emails from Outlook into the ERP for everyone to see. I love that we can organize automated efforts and easily edit them as things change with our aging. Additonally. the team at ATC makes it easy to ask questions and quickly replies to all concerns. My day revolves 80% around utilizing this system; knowing the support is there and that our concerns/needs are taken seriously ...

Anytime Collect helped get me organized!

What do you like best? I love that Anytime Collect was able to filter out the accounts that I need to focus on and I was able to set up reports and emails to run automatically. Was definitely a big time saver! What do you dislike? It's not necessarily a dislike but it took some time getting to know the system and how it works. I've been using it for almost a year now and I know there are still SO many things that I don't realize it can do. I've just been focusing on the stuff that ...

Excellent software and support for managing a difficult collection process.

What do you like best? The system allows for automated work queues, detailed notes at the account and invoice level. Automated email communication with statement and invoice attachments. Nice Dashboard with top-level analytics and major accounts presented. Great customer portal allowing for self-service of pulling missing invoices by customer and allow for online payments on account. What do you dislike? SAAS model is slow at times and the outbound emails are not using our domain ...

Must-need product for any company with >100 invoices/month

What do you like best? Highly customizable software solution that should work with almost any business model. Also very responsive/knowledgeable customer service and onboarding support; top-in-class sales and support team. They even worked with us to create the Intacct integration as well. Unfortunately, we are only really using the automated email workflow as that was the most pressing need for us and as you can see below, the rest of the product wasn't up to speed with our needs. ...