Anytime Collect Reviews in February 2025: User Ratings, Pros & Cons

Fantastic time saving tool!

What do you like best? Anytime collect's email automation is my absolute favorite feature. It has significantly helped streamline our collections process and reduced the average number of accounts past due. The software also maintains a well-organized history for each customer account including any collection attempts, past payments, special notes, and responses from customers. Version 4 was just released and I am loving the new sidebar menu that provides simple and efficient navigation ...

Customized AR Automation

What do you like best? The ability to customize the software to fit our specific business needs, as well as customize our customer's dashboard. Communication Templates are easily customizable and customer response time has significantly increased. What do you dislike? Recent upgrades and improvements have resolved past concerns and made the program much easier to use for Admins and customers. What problems are you solving with the product? What benefits have you realized? ...

Dropped our AR Over 60 metric by 40% YoY

What do you like best? The automatic email reach outs to clients let's our collections team to focus on responses and research instead of manually sending out email reminders. The scheduling of human touch reach outs helps our collections team know where they should focus. What do you dislike? Performance is sometimes slow, but I know they're working on that. Since the merger there have been a few hiccups in buggy releases, but they're also working on that and the last one was more ...

Collection Heaven

What do you like best? This is a program that offers the best of collection technology. The automation of the collection processes has improved our ability to efficiently and effectively collect our AR. The elimination of manual emails, the ability to imput and track collection contacts has reduced our DSO and allowed us to easily meet our collection goals. What do you dislike? I would like to see a real time environment. Currently the program only updates data once a day. ...

Effective Collections Tool

What do you like best? The ability to manage and customize collection efforts in a clear and organized way. Providing customers a way that they can view their account details, get pdf invoice copies and even make payments without contacting us directly has freed up the time spent on collections efforts. One of the newest features is an optional sidebar which can make maneuvering thru the menus easier and even provides a quick history of accounts viewed. Another new feature gives ...

Fantastic Software

What do you like best? Easy to navigate, the ease of communication to customers, and the ability to send mass communication and collection notices rapidly. What do you dislike? There is no mobile app currently, it would be great to have some visibility through the mobile device. What problems are you solving with the product? What benefits have you realized? Reducing customer calls due to the access to their online account. It is causing an increase in productivity within ...

Intuitive

What do you like best? All your customers credit is so easily visible. The collection feature for contacting customers is so intuitive. You can send an email to a customer and attach a statement, invoice within seconds. Using the follow up feature is a huge plus and you'll never miss making the very important collection follow ups. What do you dislike? The only thing I don't care for is the issue set up process for any mail that goes into your unfiled mailbox. I would love to be ...

Great additon to our Account Receiveable system

What do you like best? ATC has consolidated our communications and A/R management into one system. This has greatly increased our efficiency. Also, the communication templates and automation have reduced the amount of manual work that needed to be done. The implementation and support staff have been excellent. What do you dislike? Since it is a web based program we sometimes see slow downs of the website. What problems are you solving with the product? What benefits have you ...

Anytime Collect's Dynamic Environment

What do you like best? Anytime Collect offers so much to the collection industry. It can automate emails and responses and include individual links to customers' accounts so they can even manager their own open receivables. It is easy to assign accounts to collectors and to design collection plans and tasks so that each account received the right level of attention. What do you dislike? The only downside to ATC is that it does require some ramp-up time for employees and this kind ...

Happy customer...improved DSO and much more organized now!

What do you like best? No longer using spreadsheets and handwritten notes for collections! Anytime Collect has made it super easy with the automation of collection emails, the capability to maintain notes. Our customers love the self-service ability to retrieve their statement and invoices, as well as, pay with credit card through Anytime Collect. The ATC team is constantly looking to improve their software and values their customer's feedback. What do you dislike? There is a bit ...