Anytime Collect

Customized AR Automation

What do you like best? The ability to customize the software to fit our specific business needs, as well as customize our customer's dashboard. Communication Templates are easily customizable and customer response time has significantly increased. What do you dislike? Recent upgrades and improvements have resolved past concerns and made the program much easier to use for Admins and customers. What problems are you solving with the product? What benefits have you realized? ...

Collection Heaven

What do you like best? This is a program that offers the best of collection technology. The automation of the collection processes has improved our ability to efficiently and effectively collect our AR. The elimination of manual emails, the ability to imput and track collection contacts has reduced our DSO and allowed us to easily meet our collection goals. What do you dislike? I would like to see a real time environment. Currently the program only updates data once a day. ...

Effective Collections Tool

What do you like best? The ability to manage and customize collection efforts in a clear and organized way. Providing customers a way that they can view their account details, get pdf invoice copies and even make payments without contacting us directly has freed up the time spent on collections efforts. One of the newest features is an optional sidebar which can make maneuvering thru the menus easier and even provides a quick history of accounts viewed. Another new feature gives ...

Intuitive

What do you like best? All your customers credit is so easily visible. The collection feature for contacting customers is so intuitive. You can send an email to a customer and attach a statement, invoice within seconds. Using the follow up feature is a huge plus and you'll never miss making the very important collection follow ups. What do you dislike? The only thing I don't care for is the issue set up process for any mail that goes into your unfiled mailbox. I would love to be ...

Anytime Collect's Dynamic Environment

What do you like best? Anytime Collect offers so much to the collection industry. It can automate emails and responses and include individual links to customers' accounts so they can even manager their own open receivables. It is easy to assign accounts to collectors and to design collection plans and tasks so that each account received the right level of attention. What do you dislike? The only downside to ATC is that it does require some ramp-up time for employees and this kind ...

Happy customer...improved DSO and much more organized now!

What do you like best? No longer using spreadsheets and handwritten notes for collections! Anytime Collect has made it super easy with the automation of collection emails, the capability to maintain notes. Our customers love the self-service ability to retrieve their statement and invoices, as well as, pay with credit card through Anytime Collect. The ATC team is constantly looking to improve their software and values their customer's feedback. What do you dislike? There is a bit ...

DSO improvement and more online payments

What do you like best? What I like the best, is the ability to automatize processes and supervise my agents work. As well, the dashboard offers a clear view of the Receivables to make the right strategic desicions What do you dislike? I really like everything, since if I dislike something I talk to the developers and fix it in the next release. Recommendations to others considering the product: If you want to reduce your DSO and have an "extra Agent" working 24/7, Anytime ...

Very Efficient Program

What do you like best? I like how easy it is to make scheduled calls and keep track of were you are at in the collection process with each customer. You have everything for each customer in one convent location, invoices, payments, payment plans, emails, everything! What do you dislike? Sometimes the system does have glitches, but what technology doesn't. It can also be slow at times so when I am on the phone at the time it can be challenging. What problems are you solving with ...

The best Customer Service

What do you like best? I like that when I have something I need help with that Anytime Collect is there to help right on the spot. What do you dislike? I would really like a printed manual. There is an on line help that you can print out. But I would like everything in a printout so I can make my notes. Recommendations to others considering the product: This software will help automate your Accounts Receivables. You will have more time to do other things. You will know each ...

Time Saver

What do you like best? I love how much time this program saves me! It really streamlines our business. What do you dislike? I would like to be notified by email if someone leaves a message thru ATC. What problems are you solving with the product? What benefits have you realized? Anytime collect gets our invoices to customers with a payment link so that we can get paid!