spotsaas-logo
Get Listed
Annex Cloud - Loyalty Management Software

Annex Cloud Reviews in January 2025: User Ratings, Pros & Cons

Unleash customer loyalty and drive sales.

4.1

Add to compare

Annex Cloud offers custom pricing plan

Request a Quote

Annex Cloud Reviews & Ratings

4.1

Very Good

Based on 28 ratings & 28 reviews

Rating Distribution

Excellent

(16)

Very Good

(8)

Good

(2)

Poor

(1)

Terible

(1)

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1-10 out of 28

AI

Administrator in Retail

05/29/19

4 out of 5

Solid Referral Program

What do you like best? The set up was quite easy, they have been helpful and it is an affordable referral program. What do you dislike? If you take the time to build your own program there is likely some additional data to leverage internally, but for us that wasn't likely to be completed in a timely manner or in a way that would have allowed us to leverage the data. What problems are you solving with the product? What benefits have you realized? We've launched our referral ...

Read more

KD

Khaled D

03/30/19

2.5 out of 5

Annex Cloud general review

What do you like best? User friendly simple direct and easy to navigate What do you dislike? Glitches. Not much more. Seems like a great idea What problems are you solving with the product? What benefits have you realized? Referral marketing

MN

M Nouman Iqbal M

03/16/19

5 out of 5

Excellent

What do you like best? Annex clouds loyalty program is excellent so we can encourage our customers to buy things again and again by accumulating their points so they can redeem towards... What do you dislike? I personally thought that in Oracle system they are slightly week What problems are you solving with the product? What benefits have you realized? Our company is solving Oracle software problem with annex clouds.

SR

Samantha R

03/14/19

4 out of 5

Easy to use

What do you like best? It's coss-platform capability and easy to use functionality. What do you dislike? I dislike the price, as useful as the product is it's a bit high in price. What problems are you solving with the product? What benefits have you realized? Marketing, but with the help of annex we now have better knowledge if our customers to help us.

SW

Shelby W

03/13/19

2 out of 5

Amazing software

What do you like best? Annex Cloud offered us a much more robust way of educating users about our products though Ratings & Reviews. We had previously used Magento's default functionality and found it limiting. With Annex Cloud, we were able to add user submitted photos to our reviews and ask customers if they would recommend the product to someone else, which has been impactful with building social proof on our website and improving conversion. What do you dislike? In the beginning ...

Read more

UI

User in Retail

03/10/19

4 out of 5

Review

What do you like best? Love being able to add user photos to the reviews and the simple, and user friendly interface. What do you dislike? Integration issues in the beginning but that was resolved quickly. What problems are you solving with the product? What benefits have you realized? Being able to make our loyalty program easier and more manageable has been really effective.

AI

Administrator in Apparel & Fashion

06/26/18

3.5 out of 5

Marketing/Ecomm

What do you like best? I like the gallery page for users/web visitors to get to via the linked hashtag at the bottom of the social annex scroll of our site. The customer service team (Jacob) has been great to work with- all questions are answered and updates are made to the site accordingly. What do you dislike? N/A N/A N/A N/A What problems are you solving with the product? What benefits have you realized? Refer-a-friend.

AI

Administrator in Consumer Goods

06/22/18

4.5 out of 5

still in implementation phase but so far, so good

What do you like best? We vetted several competitors that did either loyalty or referral programs, but Annex Cloud was unique in that it allows us to do both - obviously it was more convenient and cost-effective to only need to do one integration rather than two. Our loyalty integration is more complex than most, but Annex Cloud was great about working through our challenges. Since the documentation was provided to our developers, they've had a couple of questions, and Annex Cloud has ...

Read more

LF

Lisa F

06/20/18

4 out of 5

UCG Gallery and Refer a Friend

What do you like best? The client relations communication was pretty seamless. Our contact always provided answers to our questions in a timely matter. They also worked with our third party vendor directly which made the process very easy on our end. What do you dislike? nothing at the moment. I haven't had enough time to evaluate the full program. What problems are you solving with the product? What benefits have you realized? This is still all new and being launched so we ...

Read more

PD

Philip D

03/28/18

4 out of 5

Speed to Market

What do you like best? Social Annex offers a lot of tools and solutions that are constantly improving.They seem to work faster than most others we have worked with. What do you dislike? Many of the solutions are very templated creating limitations in design. But at the same time, it is formualic enough to move quickly. Recommendations to others considering the product: Yes, I think this product is great. It's easy to use, quick to imlement, and their dedication to your success ...

Read more